CAA North & East Ontario's success depends on great people. If you are ready for the challenge, find your job here.

We offer a wide range of career opportunities in the areas of Administration, Finance, Emergency Road Service, Travel and Member Service, Insurance, Human Resources and Information Technology. We pride ourselves on being an equal opportunity employer and support internal career advancement with on-going training and development.

If you are interested in submitting a general resume, please send it to jobs@caaneo.on.ca indicating which of our Travel Stores and position you would be interested in.

Please note that CAA North & East Ontario's unionized positions require posting to internal candidates prior to posting externally.

The positions that are currently open:

Travel Agent - Orleans Travel Store

Summary

Our travel business is growing! We need travel agents to assist our Members with all their travel needs. Our retail travel stores are where Members go for their member benefits (maps, tour books and passport photos etc.) and where they can plan and purchase all types of trips and tours; merchandise, luggage etc. The schedule is 37.5 hours per week, including some Saturdays. If you love travel and can close sales, this is an excellent opportunity.

Essential Duties and Responsibilities:

  • Promote and sell travel related products such as air, tour, hotel and car reservations, travel insurance etc.
  • Promote and sell CAA memberships, promoting upgrades and additional associates;
  • Provide members with Auto Travel materials, passport photos etc.
  • Answer member/client inquiries;
  • Various administrative duties including restocking brochures and merchandise, conducting inventory, etc

Education and/or Experience:

To be considered for this position you must possess:

  • Successful completion of Travel Agency Certification course from established and recognized institution.
  • Customer service experience an asset.
  • Must actively pursue the CTC designation (supported by the Club).
  • Complete knowledge of Apollo by Gemini automation.
  • Fluency in both official languages preferred
  • TICO certification required, must be attained within probation period if not certified at time of hire.

Employment is contingent on a successful Criminal Background Check, Clean driving record, reference and security check. Job applicants who have disabilities shall be provided with reasonable accommodation throughout the recruiting process.

Apply to jobs@caaneo.on.ca .

Travel Sales Professional - Hunt Club Travel Store

Summary

Our travel business is growing! We need travel agents to assist our Members with all their travel needs. Our retail travel stores are where Members go for their member benefits (maps, tour books and passport photos etc.) and where they can plan and purchase all types of trips and tours; merchandise, luggage etc. The schedule is 37.5 hours per week, including some Saturdays. If you love travel and can close sales, this is an excellent opportunity.

Essential Duties and Responsibilities:

  • Promote and sell travel related products such as air, tour, hotel and car reservations, travel insurance etc.
  • Promote and sell CAA memberships, promoting upgrades and additional associates;
  • Provide members with Auto Travel materials, passport photos etc.
  • Answer member/client inquiries;
  • Various administrative duties including restocking brochures and merchandise, conducting inventory, etc

Other Related Duties as Required

Education and/or Experience:

To be considered for this position you must possess:

  • Successful completion of Travel Agency Certification course from established and recognized institution.
  • Customer service experience an asset.
  • Must actively pursue the CTC designation (supported by the Club).
  • Complete knowledge of Apollo by Gemini automation.
  • Fluency in both official languages preferred
  • TICO certification required, must be attained within probation period if not certified at time of hire.

Employment is contingent on a successful Criminal Background Check, Clean driving record, reference and security check. Job applicants who have disabilities shall be provided with reasonable accommodation throughout the recruiting process.

Apply to jobs@caaneo.on.ca .

Call Centre Operator, Emergency Road Services Call Centre – 1 Year Term

Reports to: Manager, Emergency Road Services Call Centre
Location: Administration Office, Ottawa

Summary

The Operator provides excellent customer service to CAA Members calling to request Road Service Assistance. The successful candidate will gather the accurate and detailed information needed to dispatch the appropriate Fleet Vehicle or Contractor to the Member’s location. The Operator works an average of 38.5 hours per week and will be required to work 12 hour long shifts on a biweekly rotation for the length of the contract.

Essential Duties and Responsibilities:

  • Receives incoming telephone calls regarding road service requests and/or general club information
  • Determines exact service requirements and inputs data into Emergency Road Service Programs for use by dispatchers and refers rural calls to contractors
  • Performs various clerical duties

Requirements:

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Excellent interpersonal and listening skills
  • Ability to work under pressure both individually and as part of a team
  • Attention to detail
  • Fluency in both official languages is an asset
  • Grade 12 or equivalent
  • Excellent attendance and punctuality

Successful applicant will be required to join Teamsters Local Union 91

Employment is contingent on a successful Criminal Background Check, Clean driving record, reference and security check. Job applicants who have disabilities shall be provided with reasonable accommodation throughout the recruiting process.

Apply to jobs@caaneo.on.ca by September 9th, 2016.

Fleet Driver – Full-Time, Contract

Summary Description:

Position required to provide emergency road service to CAA/AAA members.

Duties/Responsibilities:

Responds to dispatched calls in the metro & rural areas as required and provides CAA/AAA members with appropriate road service.

Duties include:

  • Battery testing & installing new car batteries
  • Minor automotive repairs & tire changes
  • Unlocking vehicles
  • Other duties as required

Requirements:

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • High School Diploma or equivalent
  • Automotive mechanical knowledge necessary
  • Experience battery testing and replacing car batteries an asset
  • Ability to work in extreme weather; heavy lifting required
  • Valid Driver’s License and driving record acceptable to club standards
  • Fluency in both official languages an asset

Employment is contingent on a successful Criminal Background Check, Clean driving record, reference and security check. Job applicants who have disabilities shall be provided with reasonable accommodation throughout the recruiting process.

Apply to jobs@caaneo.on.ca by September 23rd, 2016

Fleet Driver – Indefinite Part Time

Summary Description:

Position required to provide emergency road service to CAA/AAA members.

Duties/Responsibilities:

Responds to dispatched calls in the metro & rural areas as required and provides CAA/AAA members with appropriate road service.

Duties include:

  • Battery testing & installing new car batteries
  • Minor automotive repairs & tire changes
  • Unlocking vehicles
  • Other duties as required

Requirements:

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • High School Diploma or equivalent
  • Automotive mechanical knowledge necessary
  • Experience battery testing and replacing car batteries an asset
  • Ability to work in extreme weather; heavy lifting required
  • Valid Driver’s License and driving record acceptable to club standards
  • Fluency in both official languages an asset

Employment is contingent on a successful Criminal Background Check, Clean driving record, reference and security check. Job applicants who have disabilities shall be provided with reasonable accommodation throughout the recruiting process.

Apply to jobs@caaneo.on.ca by September 23rd, 2016