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We respect your right to control the marketing information you receive from CAA North & East Ontario. With regard to telemarketing calls, which are defined as those made with the express purpose of selling a product or service, there are several ways for you to accomplish this.
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Legitimate and secure ways to opt-out of telephone marketing communications:
National Do Not Call List -- This service will come into operation on Sept. 30, 2008. The list will remove your name for a period of five years from the telemarketing lists of all organizations that place calls to Canadian consumers, with the exception of those phone calls that qualify as an exemption (see below). The National Do Not Call List applies to telemarketing only - that is to unsolicited calls that sell or promote a product or service, or calls that solicit money or donations in lieu of money. Certain telemarketing and other calls are exempt from the list, including:
- Telemarketing calls from a company with whom you have an existing business relationship.
- Telemarketing calls from charities registered under Section 248 of the Income Tax Act.
- Telemarketing calls from political parties calling on behalf of a candidate running for nomination or as part of an official campaign for said candidate.
- Telemarketing calls to solicit subscriptions for a newspaper of general circulation.
- Telemarketing calls made to a business consumer.
- Calls from market research firms that are conducting public opinion polls.
A toll-free number for registering on the National Do Not Call List will be made available closer to the launch date.
Canadian Marketing Association's Do Not Contact Service -- This will stop telemarketing calls from CMA Member organizations except where you have an existing business relationship with that organization. You can register online at
www.the-cma.org. Please note that the do-not-call portion of the CMA Do Not Contact Service will not accept new registrations after Sept. 30, 2008. At that time, the National Do Not Call List comes into effect. The do-not-mail component of CMA's program will continue to operate after Sept. 30, 2008.
Internal Do Not Call List -- To be placed on our internal do-not-call list, contact us at dnc@caaneo.on.ca. Alternatively, when you are contacted by a telemarketer calling on our behalf, you may ask to be placed on our organization's internal do-not-call list.
