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A coverage comparison: CAA Basic, CAA Plus and CAA Plus RV
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Coverage |
 CAA Basic |
 CAA Plus |
 CAA Plus RV |
CAA Premier |
| Primary Membership* |
$84.50 |
$121.75 |
$192.25 |
$154.25
$224.75(with RV) |
| Associate Membership* |
$37.25 |
$74.50 |
$74.50 |
$107.00 |
Vehicles |
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Passenger |
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Motorcycle |
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Motorhomes & Trailers |
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 (with RV) |
| Towing Service |
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Towing |
Up to 5km |
Up to 200km |
Up to 200km |
Up to 320km |
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Mobile Battery Replacement Service |
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Flat Tire Service |
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Extrication Service |
1 truck |
2nd truck if needed |
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Specialized Towing Equipment |
No charge if required |
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Alternative Service Reimbursement |
Specified limits |
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Trip Accident Assistance |
$300 max. |
$500 max. |
$500 max. |
$2000 max. |
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Emergency Gasoline** |
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Locksmith Service |
up to $50 |
up to $100 |
up to $100 |
up to $100 |
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Trip Travel Insurance |
$100,000 |
$500,000 |
$500,000 |
$500,000 |
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Personal Accident Insurance |
$1,000 |
$1,000 |
$1,000 |
$1,000 |
* Prices do not include all applicable taxes
** For more information on the Harmonized Sales Tax and how it impacts you please visit http://www.rev.gov.on.ca/en/taxchange/faq.html
*** Limited supply of gas will be delivered to your disabled vehicle, CAA basic Members will be charged pump price all other membership levels no charge.
NOTE: CAA BASIC ROADSIDE BENEFITS BECOME ACTIVE 24 HOURS FOLLOWING JOIN UP. CAA PLUS/PLUS RV ROADSIDE BENEFITS BECOME ACTIVE 48 HOURS FOLLOWING JOIN UP (OR UPGRADE).
 
Membership types
Primary Membership
Your Membership covers you, not your vehicle. This means you are covered if you are driving your own car, if you are driving someone else's car, or if you are a passenger.
Associate Membership
A CAA Membership is personal; it covers the Member - not the vehicle. You can extend the benefits of Membership to other drivers in your family with Associate Memberships; responsibility for the Associate Membership will fall under the Primary Membership. Eligible family members include your spouse/common-law, and your children between the ages of 16 and 25, who reside at the same address as the Primary Member. Associate Memberships are available for a reduced fee and offer the same benefits as Primary Memberships. Activities of the Associate will be reflected on the Primary Member's file.
Coverages Available
Whether you have a Primary Membership or Associate Membership, the best coverage for you depends on your requirements. There are multiple types of coverage to choose from ranging from Basic to Premier - The highest level of member benefits.
Choose the one that fits your lifestyle.
CAA BASIC®
A Basic Membership provides a wide range of benefits, including:
- Battery boosting
- Towing service to the nearest service station
- Emergency gasoline delivery
- Flat tire service
- Lockout service
- Extrication service
- Up to $300 trip accident insurance
- And more!
CAA PLUS®
If you spend a lot of time on the road, CAA PLUS is for you!
- Supplementary no-charge towing up to 200 km
- Increased travel accident insurance up to $500, 000
- Additional extrication service
- Enhanced locksmith service up to $100
- No-charge emergency gasoline
- Up to $500 trip accident assistance
NOTE: CAA BASIC ROADSIDE BENEFITS BECOME ACTIVE 24 HOURS FOLLOWING JOIN UP. CAA PLUS/PLUS RV ROADSIDE BENEFITS BECOME ACTIVE 48 HOURS FOLLOWING JOIN UP (OR UPGRADE).
CAA PLUS RV®
- Unparalleled emergency roadside service and optional insurance coverage specifically for your motor home and other recreational vehicles
CAA PREMIER®
The highest level of member benefits
- Expanded Roadside Assistance up to 320 km
- Long Distance Calling Card Benefit
- Two-Day Complimentary Rental Car with Tow
- and more
Dual wheeled trucks - Please note that empty dual wheeled pick up trucks qualify for towing under Basic and Plus. However, unloaded dual-wheeled pickup trucks are not eligible for tire service but may be towed to a location within your towing allotment where the tire can be changed.
If the dual-wheeled pick up truck is loaded with a camper or other recreational equipment, then it is covered under a Plus RV Membership.
Consumer Services
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CAA offers a number of unique services to meet the specific needs of motorists and travellers. Services like Bail Bond Assistance and Emergency Trip Guarantee are intended to protect motorists or travellers from unexpected difficulties associated with travelling by car. Witness rewards are offered to discourage crimes that victimize motorists like car theft and hit and run incidents. Paralegal services are available to assist Members charged with offences under the Highway Traffic Act. Find out the added benefits your CAA membership provides. |
Auto Theft Reward
CAA North & East Ontario offers a $500 cash reward for information leading to the arrest and conviction of anyone stealing a Member's car. Police and immediate family are excluded. Your application for the Car Theft Witness Reward must be made to CAA North & East Ontario's Legal and Consumer Services Department.
Trip Accident Assistance
If you’re in a collision more than 200 kilometers from your home and your vehicle still cannot be driven safely up to 72 hours after the collision is reported, CAA will reimburse you up to $300 (up to $500 for CAA Plus Members) to be used for ONE of the following:
- Local lodging and meals: or
- commercial rental car: or
- commercial transportation via airline, train, or bus to your original destination or back home
To be eligible for a reimbursement, submit a copy of the police accident report and the original receipts for your expenditures to your local CAA Travel Store within 60 days of the accident.
Legal Defense Benefits
If you are charged with a traffic offense under the Highway Traffic Act anywhere in the world, and legal defense is recommended, CAA will reimburse you for eligible expenses according to the CAA Schedule of Legal Fees. Be sure to contact your CAA Travel Store to verify coverage for paralegal services.
Note: Not applicable for parking offenses, all cases involving intoxicating beverages and drugs or violations under the criminal code. Reimbursements will not be issued to members of the Bar. Your CAA membership must be valid at the time of the offense
U.S. Bail Bond
When traveling in the U.S., you should carry your Arrest/Bail Bond Card and CAA Membership Card with you because even a minor traffic violation or collision may result in an arrest. As a CAA Member, your cards cover you for a guaranteed $5,000. This will usually prevent your detainment or having to pay a cash fine. If detained, phone the nearest AAA office and an agent will arrange to secure your prompt release.
Hit and Run Witness Reward
CAA will pay a $500 reward to any Member providing information that leads to the arrest and conviction of a hit and run driver whose vehicle is responsible for a reported personal injury collision. Police and your immediate family are excluded. To claim the reward, the reporting Member must submit details to CAA North & East Ontario within 30 days of the conviction of the hit and run driver. CAA North & East Ontario will issue a cheque to the Member for $500 upon verification of the claim.
Additional Services
Public Service Activities
Since its beginning, CAA has worked closely with schools, law enforcement agencies, governments and private industry to educate the public about transportation, vehicle and traffic safety as well as relevant consumer and travel issues.
Auto Pricing Services
Before you go car shopping call CAA and we will give you information on suggested retail sticker prices, options listings and more. Our qualified advisory staff provides information free to Members on all aspects of motoring, including automobile purchases, maintenance and repairs.
Traffic Law Advisory Service
CAA offers Members free advice on auto insurance claims, rules of the road, and licensing of motor vehicles. If you are charged with a traffic violation, CAA will provide assistance through paralegal advice, where available, at a special Member rate. Excluded are parking offences, all cases involving drugs, intoxicating beverages or violations under the Criminal Code. For more information call (613) 820-1890.
YOUR SATISFACTION IS GUARANTEED
CAA GUARANTEES YOU WILL BE SATISFIED! IF FOR ANY REASON YOU'RE NOT COMPLETELY SATISFIED WITH YOUR CAA MEMBERSHIP WITHIN 30 DAYS OF JOINING OR RENEWING, YOU MAY CANCEL YOUR MEMBERSHIP AND THE FULL MEMBERSHIP PREMIUM - LESS THE ADMINISTRATIVE OR ENROLLMENT FEE AND ANY CLUB SERVICES UTILIZED, OR TRAVEL AGENCY PROFESSIONAL SERVICE FEES PAID - WILL BE REFUNDED.
PLEASE NOTE, THERE IS NO REFUND OF MEMBERSHIP FEES AFTER 30 DAYS OF THE ANNUAL EXPIRY DATE ON ACTIVE MEMBERSHIPS.
REQUESTS FOR REFUNDS MUST BE RECEIVED IN WRITING AND YOU MUST RETURN YOUR MEMBERSHIP CARD(S).
Member Reimbursement
If a Member does not get service through CAA/AAA after calling than they may make arrangements to obtain the required service directly and pay for it. Than they may apply for a reimbursement by submitting the original receipt to their home CAA Club within 30 days along with the APPLICATION FOR EMERGENCY ROAD SERVICE REFUND form, which is available at any of our store locations or by download.
Reimbursements are based on the prevailing commercial rates for the CAA /AAA region where the vehicle was disabled. In any instances, where CAA/AAA contractor service is legally restricted (such as toll roads and limited access highways), a full reimbursement will be provided for all eligible services.
Reimbursement applications may be submitted by mail to the CAA North & East Ontario main office;
P.O. Box 8350, STN T CSC
OTTAWA, ON K1G 3T2
Phone: (613) 820-1890
Fax: (613) 820-4646
Mon. - Fri. 9:00 a.m. - 5:30 p.m.
or dropping off to any of our Store locations.
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Coverage comparison 
