Full List of Membership Services and Benefits
Easy Ways to Pay - CAA’s Express Renewal Payment Plans
CAA’s Monthly Payment Plan. Great for budgeters - Earn 10 CAA Dollars® when you sign up and you can have your membership dues automatically paid monthly from your credit card or bank withdrawal. You can enroll in CAA’s Monthly Payment Plan online with your credit card. To enroll in the bank withdrawal option, please call toll-free 1-844-252-3648 for more information, as this option is not available by mail-in enrollment or online. By choosing CAA’s Monthly Payment Plan you authorize us to charge your account for the amount due. Every year, at renewal time, we’ll send you a billing statement to remind you of this arrangement and show changes (if any) to the amounts for the upcoming year. Your authorization remains in effect for each 12-month membership year. If you choose this method of payment you can earn 10 CAA Dollars® – which CAA Dollars can be used towards next year renewal or to make a purchase in our CAA Travel Stores.
CAA's Express Renewal. Fast and Easy - Earn 10 CAA Dollars® when you sign up and have your Membership dues deducted from your credit card so it's all taken care of. We'll send you your statement a couple of months before your renewal period for your records. Opt to use Express Renewal and earn 10 CAA Dollars® just for signing up. Use them towards next year's renewal, travel merchandise or your next Travel getaway.
How do I sign up for eBilling?
Signing up for eBilling will allow you to view your CAA Membership bill statement online and save paper! You will earn 5 CAA Dollars.2
Once you have joined CAA, you can go here to register today!
How do I register for My Account?
Registering to My Account will allow you to go online and view your account status, check your CAA Dollars, make an emergency service request, update your personal information and more! You will earn 5 CAA Dollars.2
Once you have joined CAA, you can go here to register to My Account.
What are CAA Dollars®
How do I earn CAA Dollars
CAA Dollars are the heart of your Membership and the CAA Rewards® program. It’s easy to earn CAA Dollars by shopping online or instore at participating partners.
You can earn additional CAA Dollars when you book a CAA Travel Vacation, purchase travel merchandise at one of our CAA Travel Stores, sign up for CAA’s Express Renewal Payment Plan (10 CAA Dollars), sign up for My Account (5 CAA Dollars) and Electronic Billing (5 CAA Dollars).
Each CAA Dollar is equal to $1 CAD.*
How do I redeem CAA Dollars?
CAA Dollars earned are automatically applied to you next CAA Membership renewal, or you can use them to...
Book a CAA Travel Vacation
Buy Travel Merchandise
Buy CAA Travel Insurance & International Driving Permit
Add an additional driver
Buy movie tickets & attraction tickets
Renew** your CAA Auto and Home Insurance***
How do I track my CAA Dollars?
Tracking your CAA Dollars is easy. All your CAA Dollars are stored in your CAA Membership account. You simply sign into My Account and you will see the total dollars earned.*
*All discounts, programs and benefits are subject to change without notice. CAA Dollars® is a loyalty program for CAA North & East Ontario Members. You must have a valid CAA Membership to participate in the CAA Dollars program, including redeeming your CAA Dollars. CAA Dollars have no cash surrender value. They cannot be used to purchase Travel Money Products. Do not let your membership lapse or you will forfeit any accumulated CAA Dollars. Please allow up to 30 days for date of purchase for CAA Dollars to appear in your account. Signing up for Express Renewal, eBilling and My Account CAA Dollars are applied one-time only. Various restrictions may apply.
**Redemption is applicable once your CAA Insurance Company auto and/or property policy has been renewed and your payments are up to date. CAA Dollars® can be used as payment method; your first CAA policy term is exempt from the program. Payment amount must be greater than 5 CAA Dollars and less than or equal to the total policy premium for the renewal term. Call 1-877-222-1717 or email email@example.com to use CAA Dollars as payment towards your renewal.
***Auto and Property insurance are underwritten by CAA Insurance Company
Terms and Conditions
1Offer valid to residents of North & East Ontario. Pricing is based on first year membership only and standard rates will apply upon renewal. Pricing shown does not include taxes. Taxes will be added at time of purchase. Offer is not valid on a previously purchased CAA North & East Ontario Membership. Not valid with the purchase of a CAA Corporate Membership. Not valid on an upgrade Membership. Not valid with any other promotion or discount. Other restrictions may apply. Offer valid from October 10th - December 30th, 2017.
2An eligible associate member must share the same principal address as the CAA North & East Ontario Primary Member.
3A CAA Membership covers you in any vehicle not just your own (including rentals), even if you're just a passenger. The vehicle will be towed to any destination of your choice within your allotted CAA Membership kilometres. Classic Members receive four tows up to 10 km, Plus Members receive four tows up to 200 km and Premier Members receive one tow up to 320 km and four tows up to 200 km. Bike assist, fuel delivery, locksmith, battery, flat tire, extraction services each count as one of your allotted roadside calls during your membership year.
4Bike Assist counts as one of your allotted roadside calls during your membership year. Service will be provided to cyclists where there is permitted vehicle access, and based on seasonal availability. For full details click here.
5CAA Plus and CAA Premier Members: Services delivered to motorcycles with or without side-car will be provided without cost in Canada through a reciprocity arrangement between CAA Member Clubs. Service acquired in the U.S. must be paid for and reimbursement sought from your CAA Club.
6CAA Plus RV and CAA Premier RV trailer service received in the U.S. on anything but a travel trailer must be paid for and reimbursement sought from your CAA Club.
7Limited supply of gas will be delivered to your disabled vehicle. CAA Classic Members will be charged pump price and must pay driver upon delivery. No charge for all other Membership levels. Coverage excludes diesel. This service counts as one of your allotted roadside calls during your Membership year.
8If CAA service is not available; the Member may make alternate arrangements to pay for the services. Submit the original, legitimate business invoice bearing the Member's name to your home CAA Club within 30 days from date of service. Click here for more details.
9Locksmith services up to $100, depending on your Membership coverage. A reimbursement of commercial locksmith service if the CAA driver is unable to gain access to your vehicle. This service counts as one of your allotted roadside calls during your Membership year.
10Dual wheel vehicles needing service on an inside tire require a licensed specialist. Member may be required to obtain their own service and submit to CAA for consideration of a refund.
11Limited to location and certain weather conditions for a battery replacement. Call 1-800-222-4357 for more details or visit caaneo.ca/battery. This service counts as one of your allotted roadside calls during your Membership year.
12Trip Accident Assistance: If you’re driving a vehicle and are in a collision that disables your vehicle in Canada and the U.S. such that it cannot be driven safely and you’re more than 200 kms from home for up to 72 hours from the time the accident is reported, CAA will reimburse you $300 ($500 for CAA Plus and Plus RV Members and $2000 for CAA Premier Members) to be used for ONE of the following: local lodging and meals; or commercial rental car; or commercial transportation via airline, train or bus to your original destination or back home. For reimbursement, submit a copy of the police accident report and the original receipts for your expenditures to your local CAA Travel Centre within 60 days from the date of the accident.
13When you purchase a travel ticket (airline, rail or motor coach) from CAA Travel Agency, you are automatically protected with a Travel Accident Insurance Policy at no additional cost. This coverage applies to loss of life or dismemberment. Some exclusion will apply. Complete details are contained in the policy, which may be provided to each Member at time of booking. Coverage up to $100,000 for Classic Members or up to $500,000 for Plus Members. Other restrictions may apply
14Trip Interruption Assistance: CAA Premier Members will have higher level coverage when travelling by auto more than 200 km away from home, anywhere in Canada or the U.S. If the Member's trip is interrupted due to an accident1, mechanical breakdown2, car theft3, unexpected illness or injury4, the Member can be reimbursed up to $2,000 CDN for covered out-of-pocket expenses, including restaurant meals and commercial accommodations or for commercial transportation to continue the trip. The combined annual limit payable when auto breakdown is a result of accident, fire or theft is $2,000 CDN. When the breakdown is a result of mechanical failure, the combined annual limit payable is $600 CDN. The vehicle return benefit will reimburse eligible Members up to $500 CDN for transportation of the vehicle back to the Premier Member's primary residence when an unexpected illness or injury prevents the completion
15CAA Plus & Premier Members receive one free set per Membership year. CAA Classic Members pay $8.50 plus taxes. For full details click here.
16Drive You Home Tow is available to CAA Plus and CAA Premier Members only and counts as one of your allotted roadside calls during your membership year. Maximum of 25km. Additional km will be charged at CAA prevailing rates.
17When you place a roadside call with CAA, you can view live updates, your call status, estimated wait times and your CAA Driver location. Where service is available. Visit caaneo.ca/howto for more details.
18Home and Auto Insurance underwritten by CAA Insurance Company. Underwriting restrictions apply. Other restrictions may apply. For complete details on all CAA’s Insurance plans, click here.
19Worldwide Concierge Service, Worldwide Travel & Medical Assistance, Two day complementary car rental are benefits available to CAA Premier Members only. For complete details on these programs please click here.
CAA Classic® Roadside benefits become active 24 hours following activation. CAA Plus®/Plus RV® and CAA Premier® Roadside benefits become active 48 hours following activation (or upgrades).
*All discounts, programs and benefits are subject to change without notice. CAA Dollars® is a loyalty program for CAA North & East Ontario Members. You must have a valid CAA Membership to participate in the CAA Dollars program, including to redeem your CAA Dollars. CAA Dollars are non-transferrable and have no cash surrender value. They cannot be used to purchase Travel Money Products. Various restrictions may apply.