Feeling a little lonely? You’re not alone. Here’s how CAA is helping you stay connected!
Whether we live alone or with others, the COVID-19 pandemic and stay-at-home measures have been a stressful experience for many. Self-isolation can be more difficult for some people than others. It’s for that reason that CAA North & East Ontario (CAANEO) is once again offering its Social Calls service.
Throughout the lockdown period, the CAANEO call centre staff is calling anyone that requests the service, just to check in on them.
According to the last census by Statistics Canada, 14 per cent of Canadians aged 15 and older live in households by themselves. These individuals may be at greater risk of feeling isolated, and these calls may help them – and others – feel that they are connected to the broader community.
“CAANEO is dedicated to protecting our Members and their loved ones – it’s at the core of what CAA is all about,” says Jeff Walker, President and CEO, CAA North & East Ontario. “Although we’re an essential service, and we continue to provide our 24/7 roadside assistance, we are also here for our communities to support them when they need it most.”
Experts say that staying connected is one of the best ways to alleviate loneliness and boredom during the lockdown. As such, the Club is dedicating its resources to helping both its Members and the community-at-large feel a little closer while physical distancing.
As part of the program, CAA staff are available to make calls between the hours of 9 a.m. and 5 p.m., from Monday to Friday (times and dates are subject to change, depending on call volume).
The purpose of these calls is simply to chat and ensure that those maintaining their physical distance at home remain in good spirits throughout the lockdown.
If you are interested in using these services, please fill out the form here.