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Read the latest updates for COVID-19 (Coronavirus) from CAA North & East Ontario.
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CAA is Still There for You While at Home

Maximize Your CAA Membership During COVID-19

Schools closed. Shops shuttered. Streets empty. It’s an uncertain time in our community, and the world. But with more than a century of experience protecting Canadians, you can count on CAA. From the Spanish flu, to both World Wars, we’ve been there for Members through thick and thin – and we’re still there for you. Here’s how:

CAA New Delivery Service

CAA NEO is offering to deliver groceries and other supplies to all Members in self-isolation during COVID-19.  The contactless delivery is intended to make social distancing easier and to help the most vulnerable at a time of need. This is a temporary service and will be available to all CAA NEO Members whose pick-up and delivery request is within a 10 km radius. This service will be available Monday to Friday, 8:00 a.m. to 4:00 p.m for those who fill out the online form. Members who have compromised immune systems or are over the age of 65+ will receive this service at no charge, so the call will not count towards a service call on their account.

CAA New Social Calls

CAA NEO call centre staff are making social calls to anyone that requests the service. This service is available to the general public, not just CAA Members. The purpose of these calls is simply to chat and ensure that the isolated and vulnerable remain in good spirits during this crisis. Simply fill out the online form to make the call request.

CAA At Home Battery Service

Cars sitting idle in driveways are prone to battery failure. Use your CAA Membership to book an appointment from your home for CAA’s Mobile Battery Service. A CAA light service technician can test, replace and recycle your car battery – right in your driveway.

CAA Bike & Motorcycle Assist

Hitting the road on two wheels more these days? It’s important to stay active when social distancing, both for your physical and mental health. CAA’s Bike Assist service gives you the peace of mind of knowing that you’ve got Emergency Roadside Service for your bike. If you get stuck on the road, CAA will transport you and your bike to wherever you need to go.

CAA Rewards® - Online Shopping

Earn instant discounts or CAA Dollars with your everyday shopping. CAA Rewards has lots of online shopping partners across Canada, to help you shop from the comfort of your couch and save with your CAA card!

CAA Auto & Home Insurance Savings

Recently CAA Insurance announced a 10% rate reduction for new and renewing Auto and Home insurance policies in Ontario. The rate reduction will be applied for your full policy term and will be available until the pandemic is over. The rate reduction will be applied automatically on all new CAA Auto and Home insurance policies effective April 15, 2020 and renewal policies effective June 15, 2020. For existing policies not up for renewal, please complete this online form to request your rate reduction.

CAA 24/7 Emergency Roadside Service

Cars are financial liabilities. CAA’s flat-rate Membership fee protects you from unexpected costs incurred by a dead battery, flat tire, or a breakdown on the road. Locked your keys in the car again? We’ll be there for you, too – 24/7, 365.