Greater Ottawa Service Areas
K1V: If you're located North of Hunt Club Road, please select Ottawa East.
If you're located South of Hunt Club, please select, Ottawa South.
CAA Members, get your tires changed right at home! It's easy and affordable with the contactless tire-changing service exclusively for CAA Members in Greater Ottawa, Sudbury and Thunder Bay. CAA Members can take advantage of this convenient service for the upcoming season.
Good to Know Before You Book:
- Service is only available for tires on rims in Sudbury and Thunder Bay.
- Service is available for tires on rims and off rims (pricing varies) in Greater Ottawa.
- Appointments must be booked online, at least 48 hours in advance. Bookings will not be accepted through our call centres.
- Tire storage is only available in Greater Ottawa with tire swap appointments.
- Your scheduled appointment will fall within the allotted appointment window. CAA's Pit Crew services do not typically take the entire timeframe to complete, but the appointment window allows for the technician's arrival through to the finished service.
- Cancellation Policy: If you need to cancel your appointment, we kindly request that you do so at least 24 hours before the scheduled appointment time. Failure to provide adequate notice of cancellation may result in a charge of $45 + HST to your credit card. This policy allows us to better accommodate our Members and optimize scheduling.
For any inquiries or matters requiring assistance, we kindly encourage you to reach out to our dedicated PitCrew support team at (613) 480-6403 or pitcrew@caaneo.on.ca
CAA Premier® Mobile Tire Service
Get your seasonal tires changed starting from
$79.95 + HST
Add a second or third vehicle at the same location for only $68.95 + HST per vehicle.
Book AppointmentCAA Plus® Mobile Tire Service
Get your seasonal tires changed starting from
$89.95 + HST
Add a second or third vehicle at the same location for only $68.95 + HST per vehicle.
Book AppointmentCAA Classic® / Everyday Mobile Tire Service
Get your seasonal tires changed starting from
$99.95 + HST
Add a second or third vehicle at the same location for only $68.95 + HST per vehicle.
Book AppointmentWhat's Included in CAA's Mobile Tire Service?
| CAA Premier® Members | CAA Plus® Members | CAA Classic® / Everyday Members | |
|---|---|---|---|
| CAA Mobile Tire Service - On Rim | $79.95 + HST | $89.95 + HST | $99.95 + HST |
| Add 2nd Vehicle | $68.95 + HST | $68.95 + HST | $68.95 + HST |
| Add 3rd Vehicle | $68.95 + HST | $68.95 + HST | $68.95 + HST |
| CAA Mobile Tire Service - Off Rim* | $174.95 + HST | $184.95 + HST | $194.95 + HST |
| Tire Storage* | $57.00 + HST | $57.00 + HST | $57.00 + HST |
| Tire Storage* 2nd Vehicle | $57.00 + HST | $57.00 + HST | $57.00 + HST |
| Tire Storage* 3rd Vehicle | $57.00 + HST | $57.00 + HST | $57.00 + HST |
| Tire Pressure Top-Up | Yes | Yes | Yes |
| Battery Check | Yes | Yes | Yes |
| Wheel Nut Torqued to OEM Specifications | Yes | Yes | Yes |
| Washer Fluid Top-Up | Yes | Yes | Yes |
| Tire Pressure Monitor System-Check | Yes | Yes | Yes |
| Brake Pad Thickness Inspection | Yes | Yes | Yes |
| Wiper Blade Inspection (Optional) | Yes | Yes | Yes |
Where CAA Mobile Tire Service is Available
Sudbury Service Areas
Thunder Bay Service Areas
Retorque Your Tires
Retorquing is a vital step in ensuring that your vehicle's wheel nuts, bolts, and critical fasteners remain properly secured as you drive your vehicle. The initial settling and compression of various components can cause fasteners to slightly loosen, potentially leading to a range of issues, including vibrations, uneven tire wear, and even the risk of wheel detachment in extreme cases. We recommend retorquing your wheel nuts within 100km following install service.
Now available in Ottawa: Drop-In Retorquing Service
We've now made retorquing more accessible with our Drop-In Retorquing Service in Ottawa available exclusively to Members who have completed a Mobile Tire Service appointment with CAA in the Spring 2024 season.
We value your time and convenience, and our service is provided at no additional cost. Our skilled technicians carefully inspect and tighten fasteners to manufacturer specifications, ensuring your tires stay securely in place and enhancing your driving experience.
Here's how it works:
1. Drive to one of the locations listed below and CAA's trusted contractor, Easy Tire, will be available in the parking lot to provide efficient retorquing services. If a technician is already working on a vehicle, park in the nearby area.
2. While you wait, you can stay in your car or engage in other activities.
3. Our average retorque takes less than 5 minutes, and once the technician is available again, they will promptly attend to your vehicle's retorquing needs.
Location
CAA Stittsville Store Plaza: 5703 Hazeldean Rd #8, Stittsville, ON K2S 0P6
Dates & Times
April 6, 2024 8am-12pm
April 20, 2024 8am-12pm
May 4, 2024 8am-12pm
May 18, 2024 8am-12pm
Location
CAA Orleans Store Plaza: 2026 10th Line Rd #7, Orléans, ON K4A 4X4
Dates & Times
March 30, 2024 8am-12pm
April 13, 2024 8am-12pm
April 27, 2024 8am-12pm
May 11, 2024 8am-12pm
May 25, 2024 8am-12pm
Book your CAA Mobile Tire Service Appointment Today!
Mobile
Tire Service
Get your tires changed right in your driveway! Our contactless service will get you on the road quick and easy.
Exclusive
Member Pricing
CAA Members in Greater Ottawa, Sudbury and Thunder Bay save on Mobile Tire Service when you book an appointment online through CAA.
Powered by our Trusted Partners
We've partnered with trusted, industry-certified technicians to bring you quality service at the best price.
Check out our other pit crew services!
Frequently Asked Questions
Yes, this is a Member-exclusive service. Join online today!
No, it will not count against your call allotment.
The price of the service is dependent on CAA Membership level. Payment will be processed by the technician once the service is complete. They accept Visa and Mastercard.
We can change tires on 4-wheel passenger vehicles only. We cannot service commercial vehicles, trailers, RVs or campers.
A locking wheel nut kit is a set of 4 unique wheel nuts. One nut should be installed on each wheel. This nut will replace one of your original equipment lug nuts that come with the vehicle. This is often done at the dealership prior to your vehicle purchase. These nuts are a security measure to prevent theft and vandalism of you vehicles wheels.
The locking wheel nut set is equipped with a unique key which looks like a socket. This key can only be used to remove your locking wheel nut set. It is very important to have this key whenever the wheels are removed. The wheel cannot be removed without it. Please note: Our trained technicians will use your lock nut key to remove your lock nuts. We are not responsible if the key breaks or becomes unusable.
Yes, you will need to greet the technician before the service is performed, and complete payment at the end of the service.
We allow 1 hour for a tire swap on rims and 1.5 hours for a tire swap off rims.
Our service technicians are unable to enter any house, basement, or shed to retrieve tires. Tires may be stored in a garage; however, they must be stacked inside the large garage large door. Our technicians cannot enter a garage loft to bring tires down.
The vehicle must be parked outside with a minimum of three meters (10 feet) of space between vehicles or other obstructions.
We prefer the vehicle to be parked outside with a minimum of three meters (10 feet) of space between the vehicle and other obstructions. We will only perform the service in a garage if the weather is inclement and there is adequate room in the garage to perform the service safely.
Yes, however it is the Member's responsibility to obtain permission from the building to complete the service in the underground parking garage or to locate a viable spot to complete the tire change with adequate space.
Due to the safety of our technician, we will not perform the service on a street. Alternative arrangements must be made by the Member for a safe location and the tires must be present with the vehicle.
The service technician will have tire chocks, so as long as the slope is not extreme there should not be a problem.
Yes, your driveway will need to be clear of snow and ice for our technicians to safely change your tires.
We're able to perform tire changes in most weather. In extreme weather conditions, such as thunderstorms or high winds, we may need to reschedule to keep our technicians safe.
Yes, we can perform the service as long as you have written permission on company letterhead from the business owner. Tires must be at the location and three metres (10 feet) of space between the vehicle and other obstructions.
Please refer to your auto insurance policy if you currently receive a winter tire discount. For CAA Members insured by CAA Auto Insurance, discount is applied to vehicles with four (4) winter tires that meet the winter tire designation, and with installation no later than November 20 and removed no earlier than April 15.
Service is available on the weekends in Greater Ottawa. Service is not available on the weekends in Sudbury and Thunder Bay.
Yes, you will receive a phone call from the technician when they are on their way.
Yes, the technician will reset the tire sensors before completing the service as long as the set being installed has sensors.
No, balancing is only required if completing an off-rim tire change.
Yes. However, tire storage is only available in Greater Ottawa only when booking a CAA Mobile Tire Service appointment. CAA cannot offer tire storage without an installation. Please note: If you choose Tire Storage, your wheels are stored with the contractor and not CAA.
Yes there is.
Cancellation Policy:
If you need to cancel your appointment, we kindly request that you do so at least 24 hours before the scheduled appointment time. Failure to provide adequate notice of cancellation may result in a charge of $45+HST to your credit card. This policy allows us to better accommodate our Members and optimize our scheduling.
By booking an appointment with us, you acknowledge and agree to our cancellation policy as described above. We appreciate your understanding and cooperation, as these policies help us maintain the quality of our services and ensure the safety of your vehicle.
If you have any questions or concerns regarding these policies, please do not hesitate to contact our customer service team at pitcrew@caaneo.on.ca . Your satisfaction is our priority, and we are here to assist you with any inquiries or assistance you may need.
Visit caaneo.ca/termsandconditions for full Membership Terms and Conditions. Terms and conditions apply. CAA Mobile Tire Service is currently only available in select regions of Greater Ottawa, Sudbury and Thunder Bay. Please note that appointments in North Gower, Richmond, Kars, Dunrobin, and Carp may be subject to a 2-3 hour variance from the scheduled appointment time. Service is only available to active CAA Members in good standing (Membership paid in full by Membership expiry date). CAA Mobile Tire Service is only available for cars, SUVs, and trucks up to 3/4 ton. We cannot service commercial vehicles, trailers, RVs or campers at this time. CAA tire storage is available to CAA Members in Greater Ottawa only. On Rims Tire Change: Additional charge of $25.00 applicable for large trucks and SUVs (ie. F150, RAM, Yukon, Suburban). Off Rims Tire Change: Additional charge of $25.00 applicable for tire and rim sizes 19' and larger and run flat tires. Service can take 60-90 minutes to perform for on rim and 90 minutes for off rim. CAA Member must be present at time of appointment and remain during the duration of the service. Service can take 150 minutes to perform a tire service and oil change combo. CAA Member must be present at time of appointment and remain during the duration of the service. Tires must be easily accessible for service technician (either in or beside the vehicle). Wiper Blade Inspection is an optional service. Option to replace wipers during the service is available for an additional cost. Pricing depends on make and model of vehicle. Mobile Tire Service is only available on residential driveways with adequate space (3 metres or 10 feet) on all sides of the vehicle for the service technician to work safely. This service is not available at apartment buildings, parking garages, or underground garages. If your car tires have a locking wheel nut, please ensure a key is available for the service technician. Only air is included, nitrogen will not be available. CAA and our automotive partners reserve the right to refuse service in the event the vehicle or its tires are deemed unsafe by the service technician. Due to unforeseen circumstances or inclement weather, the appointment may be cancelled or rescheduled based on availability. CAA recommends retorquing your wheel nuts within 100km following install service. CAA Mobile Tire Service will not count as an entitlement to the Membership.