Your time, your place
Would you rather be doing something other than waiting in a service bay for your tires to be changed? Book online, and we'll change your tires at your home or workplace. We service all types of dwellings, including condominiums and apartments. Tire storage available. Need new tires? CAA sells tires at competitive prices with at-home installation.
Things to know before booking
- For tires on rims and off rims (pricing varies), service is available in Greater Ottawa.
- For tires on rims, service is available in Sudbury and Thunder Bay.
- Tire storage is only available in Greater Ottawa with tire change appointments.
- Log in to your CAA My Account.
- Click 'Book Now' and proceed with the booking process.
- After completing the necessary steps, you will receive a confirmation email.
If you have any inquiries or need assistance, we encourage you to contact our dedicated Pit Crew support team at pitcrew@caaneo.ca or leave a voicemail at (613) 480-6403.
Please note: Our support team is available Monday to Friday, 8 AM to 4 PM, and will respond to you as soon as possible during these hours. If your Pit Crew appointment is outside our support team's working hours and require immediate assistance, please call 1-800-222-4357. We are committed to resolving your issue as quickly as possible.
What's Included in CAA's Mobile Tire Change?
Premier® |
Plus® |
Classic® |
Everyday |
|
|---|---|---|---|---|
| CAA Mobile Tire Change - On Rim | $79.95 | $89.95 | $99.95 | $99.95 |
| Add 2nd Vehicle | $68.95 | $68.95 | $68.95 | $68.95 |
| Add 3rd Vehicle | $68.95 | $68.95 | $68.95 | $68.95 |
| CAA Mobile Tire Change - Off Rim* | $174.95 | $184.95 | $194.95 | $194.95 |
| Add 2nd Vehicle | $174.95 | $184.95 | $194.95 | $194.95 |
| Add 3rd Vehicle | $174.95 | $184.95 | $194.95 | $194.95 |
| Add-ons | ||||
| Tire Storage* | $57.00 | $57.00 | $57.00 | $57.00 |
| Tire Storage* 2nd Vehicle | $57.00 | $57.00 | $57.00 | $57.00 |
| Tire Storage* 3rd Vehicle | $57.00 | $57.00 | $57.00 | $57.00 |
| Tire Pressure Top-Up | ||||
| Battery Check | ||||
| Wheel Nut Torqued to OEM Specifications | ||||
| Washer Fluid Top-Up | ||||
| Tire Pressure Monitor System-Check | ||||
| Brake Pad Thickness Inspection | ||||
| Wiper Blade Inspection (Optional) |
Why book an appointment?
Contactless
Member pricing
Certified experts
Trusted partners
Retorque your tires
Retorquing is a vital step in ensuring that your vehicle's wheel nuts, bolts and critical fasteners remain properly secured as you drive your vehicle. The initial settling and compression of various components can cause fasteners to loosen slightly, potentially leading to a range of issues, including vibrations, uneven tire wear and even the risk of wheel detachment in extreme cases. We recommend retorquing your wheel nuts within 100 km following install service.
Drop-in retorquing service available in Ottawa
Retorquing is now easier with our free drop-in service in Ottawa, available exclusively to CAA Members who completed a mobile tire change in Fall 2024 at no additional cost.
How it works:
-
Drive to one of the locations listed below, and CAA's trusted contractor, Easy Tire, will be available in the parking lot to provide efficient retorquing services. If a technician is already working on a vehicle, park in the nearby area.
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While you wait, you can stay in your car or engage in other activities.
-
Our average retorque takes less than five minutes. Once the technician is available again, they’ll promptly attend to your vehicle's retorquing needs.
Retorquing locations
| Address |
| CAA Stittsville: 5703 Hazeldean Rd #8, Stittsville, ON K2S 0P6 |
| Dates & times |
October 19, 2024 8am-12pm November 2, 2024 8am-12pm November 30, 2024 8am-12pm December 14, 2024 8am-12pm December 28, 2024 8am-12pm |
 |
| Address |
| CAA Orleans: 2026 10th Line Rd #7, Orléans, ON K4A 4X4 |
| Dates & times |
October 12, 2024 8am-12pm November 9, 2024 8am-12pm November 23, 2024 8am-12pm December 21, 2024 8am-12pm |
 |
| Address |
| Woodvale Pentecostal Church: 205 Greenbank Road, Ottawa ON K2H 8K9 |
| Dates & times |
October 26, 2024 8am-12pm November 16, 2024 8am-12pm December 7, 2024 8am-12pm |
 |
Where is Mobile Tire Change available?
CAA Mobile Tire Service is only available in select regions of Greater Ottawa, as well as in Sudbury and Thunder Bay. Please review our service map prior to scheduling your appointment to verify your region.
Greater Ottawa
K1V: If you're located North of Hunt Club Road, please select Ottawa East. If you're located South of Hunt Club, please select, Ottawa South.
Sudbury
Thunder Bay
Mobile Tire Change FAQ
A locking wheel nut kit is a set of four unique wheel nuts that are a security measure to prevent theft and vandalism of your vehicle’s wheels. One nut should be installed on each wheel, replacing one of your original equipment lug nuts that come with the vehicle. This is most often done at the dealership prior to your vehicle purchase.
The locking wheel nut set is equipped with a unique key, which looks like a socket. This key can only be used to remove your locking wheel nut set, so it’s very important to have it whenever the wheels are removed, otherwise they can’t be removed. Our trained technicians will use your lock nut key to remove your lock nuts. We are not responsible if the key breaks or becomes unusable.
We allow one hour for a tire change on rims and one and a half hours for a tire change off rims.
Our service technicians are unable to enter any house, basement or shed to retrieve tires. Tires may be stored in a garage; however, they must be stacked inside the garage door. Our technicians cannot enter a garage loft to bring tires down.
Due to unforeseen circumstances or inclement weather, the appointment may be cancelled or rescheduled based on availability.
Please refer to your auto insurance policy if you are currently receiving a winter tire discount. For CAA Members insured by CAA Auto Insurance, the discount is applied to vehicles with four winter tires that meet the winter tire designation, with installation no later than November 20 and removal no earlier than April 15.
Yes, the technician will reset the tire sensors before completing the service as long as the set being installed has sensors.
No, balancing is only required for off rim tire changes.
Yes, however, tire storage is only available in Greater Ottawa, and only when booking a CAA Mobile Tire Change appointment. CAA cannot offer tire storage without an installation. If you choose Tire Storage, your wheels are stored by the contractor, not CAA.
Yes, there is a charge of $57 + HST for tire storage.
1. Visit caaneo.ca/termsandconditions for full Membership Terms and Conditions. Terms and conditions apply.
CAA Mobile Tire Service is currently only available in select regions of Greater Ottawa, Sudbury and Thunder Bay. Please note that appointments in North Gower, Richmond, Kars, Dunrobin, and Carp may be subject to a 2–3-hour variance from the scheduled appointment time. Service is only available to active CAA Members in good standing (Membership paid in full by Membership expiry date). CAA Mobile Tire Service is only available for cars, SUVs, and trucks up to 3/4 ton. We cannot service commercial vehicles, trailers, RVs or campers at this time. CAA tire storage is available to CAA Members in Greater Ottawa only. On Rims Tire Change: An additional charge of $25.00 is applicable for large trucks and SUVs (ie. F150, RAM, Yukon, Suburban). Off Rims Tire Change: An additional charge of $25.00 is applicable for tire and rim sizes 19' and larger and run flat tires. Service can take 60-90 minutes to perform for on rim and 90 minutes for off rim. CAA Member must be present at the time of appointment and remain during the duration of the service. Tires must be easily accessible for the service technicians (either in or beside the vehicle). Wiper Blade Inspection is an optional service. Option to replace wipers during the service is available for an additional cost. Pricing depends on the make and model of the vehicle. Mobile Tire Service is only available on residential driveways with adequate space (3 metres or 10 feet) on all sides of the vehicle for the service technician to work safely. This service is not available at apartment buildings, parking garages, or underground garages. If your car tires have a locking wheel nut, please ensure a key is available for the service technician. Only air is included, nitrogen will not be available. CAA and our automotive partners reserve the right to refuse service in the event the vehicle or its tires are deemed unsafe by the service technician. Due to unforeseen circumstances or inclement weather, the appointment may be cancelled or rescheduled based on availability. CAA recommends retorquing your wheel nuts within 100km following the installation service. CAA Mobile Tire Service will not count as an entitlement to the Membership.
