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Notice to CAA Members in Ottawa: we’re making it easier to get travel advice, insurance coverage, and Membership services by combining our resources and merging CAA Hunt Club with CAA Nepean effective Apr. 15, 2024. Click here for more details.

CAA Mobile Windshield Chip Repair

CAA Members, it is important to ensure you fix any chips in your windshield! Chips can quickly turn to cracks. Book your CAA Mobile Chip Repair appointment to give your car its structural integrity back while saving you money by lowering your costs. It's easy and affordable exclusively for CAA Members in select regions of Ottawa and Thunder Bay. We will come to your home or place of work whenever it's convenient for you.

Don't wait until the small chips lead to costly repairs down the road. Parking your car directly in the sun is one of the fastest ways for a crack to grow. If a chip grows too much, windshield repair may no longer be an option, and your windshield may need to be replaced. Book your appointment online to make sure your vehicle is in great working condition before you embark on your adventure!

Good to Know Before You Book:
  • At this time, CAA Mobile Chip Repair is only available in select regions of Greater Ottawa and Thunder Bay. Please review our service map prior to scheduling your appointment to verify your region. Not sure if service is available in your area? Click here to view our service maps!
  • Appointments must be booked online, at least 48 hours in advance. Bookings will not be accepted through our call centres.
  • Please be aware that due to unforeseen circumstances or inclement weather, the appointment may be cancelled or rescheduled based on availability.
  • To check the next available appointment in your region, please click here.
Please note: Our summer Mobile Chip Repair season has closed. Scheduling for our Mobile Chip Repair for the Summer 2024 opens May 15, 2024. Bookings can be made on select weekdays based on region between June 1, 2024 - September 30, 2024.

Find the Right Service for Your Membership

 

What's Included in CAA's Mobile Chip Repair?

CAA Premier® MembersCAA Plus® MembersCAA Classic® / Everyday Members
Mobile Chip Repair*$79.95 + HST$89.95 + HST$99.95 + HST
Add-ons
Wiper Blade Inspection (Optional)YesYesYes
Wiper Blade ReplacementVaries on make/model

*Price listed is per chip. Due to safety standards, there can only be a maximum of 2 chips on the windshield before it needs to be replaced. A CAA certified technician will inspect the chip on the windshield prior to repairing to ensure it is serviceable. During the process of repairing the windshield, additional damage may occur. In the unlikely event that this occurs, CAA shall not be held liable for the replacement or reimbursement costs.  


Is Your Windshield Repairable?

There are three main factors; size, depth, and location that help with evaluating if the type of windshield damage sustained can be repaired. Larger or deep cracks that are near edges of your windshield are much more likely to need replacement. Here are some signs your windshield is repairable:

  • The chip does not exceed the size of a dime; a diameter of approximately 18mm.
  • A chip is located with a minimum of 40mm between the point of impact and the edge of the windshield.
  • The outer layer of glass on the windshield is the only area damaged.
  • No large complex damage or visible cracks.
  • The chip does not obstruct the driver’s line of sight, which is approximately 300mm wide positioned above the middle of the steering wheel.

Once you have assessed that your chip is indeed serviceable, one of our certified technicians will be happy to repair your windshield chip right at-home. Our technicians have a trained eye with the best technology to assess the damage and give your windshield its structural integrity back!

windshield diagram indicating what can be repaired


Where CAA Mobile Chip Repair is Available

At this time, CAA Mobile Chip Repair is only available in select regions of Greater Ottawa and Thunder Bay. Please review our service map prior to scheduling your appointment to verify your region. If you accidently schedule service in a different region than where you live, CAA may contact you to reschedule your appointment based on availability.
Ottawa Service Map for Pit Crew Services
Greater Ottawa Service Areas

K1V: If you're located North of Hunt Club Road, please select Ottawa East. If you're located South of Hunt Club, please select, Ottawa South.

Service Map for Thunder Bay
Thunder Bay Service Areas

CAA Mobile Chip Repair Season is Closed


Mobile
Chip Repair

Have your windshield chip repaired right in your driveway! Our contactless service will get you on the road quick and easy.

Exclusive
Member Pricing

CAA Members in select Ottawa and Thunder Bay regions save on Mobile Chip Repair when you book an appointment online through CAA.

Powered by our CAA Qualified Technicians

With the best technology, our CAA Chip Repair trained technicians will bring you quality service at the best price.


Frequently Asked Questions

Yes, this is a Member-exclusive service. Join online today!

Our summer Mobile Chip Repair season has closed. Scheduling for our Mobile Chip Repair for the Summer 2024 opens May 15, 2024. Appointments must be booked online, at least 48 hours in advance. Bookings will not be accepted through our call centres. To check the next available appointment in your region, please click here.

It is best to fix it as soon as possible so the crack does not grow. If a chip grows too much, windshield chip repair may no longer be an option, and your windshield may need to be replaced.

No, it will not count against your call allotment.

The price of the service is dependent on CAA Membership level. Payment will be processed by the technician once the service is complete. They accept Visa and Mastercard.

All eligible chip repairs are at the expense of the CAA Member.

We can perform a chip repair on 4-wheel passenger vehicles and trucks up to 1/2 ton. We cannot service commercial vehicles, trailers, RVs or campers.

Yes, you will need to greet the technician before the service is performed, and complete payment at the end of the service.

We allow 1 hour for a windshield chip repair to be completed.

The vehicle must be parked outside with a minimum of three meters (10 feet) of space between vehicles or other obstructions.

We prefer the vehicle to be parked outside with a minimum of three meters (10 feet) of space between the vehicle and other obstructions. We will only perform the service in a garage if the weather is inclement and there is adequate room in the garage to perform the service safely.

Yes, however it is the Member's responsibility to obtain permission from the building to complete the service in the underground parking garage or to locate a viable spot to complete the chip repair with adequate space.

Due to the safety of our technician, we will not perform the service on a street. Alternative arrangements must be made by the Member for a safe location.

The service technician will have wheel chocks, so as long as the slope is not extreme there should not be a problem.

Yes, we can perform the service as long as you have written permission on company letterhead from the business owner.

Due to unforeseen circumstances or inclement weather, the appointment may be cancelled or rescheduled based on availability.

Yes, you will receive a phone call from the technician when they are on their way. If you wish to receive updates via. text please select the option, Service Tracker™ when booking your appointment.


Visit caaneo.ca/termsandconditions for full Membership Terms and Conditions. Terms and conditions apply.

Price listed is per chip. Due to safety standards, there can only be a maximum of 2 chips on the windshield before it needs to be replaced. CAA Mobile Chip Repair is currently only available in select regions of Greater Ottawa and Thunder Bay. Availability is subject to change. Service is only available to active CAA Members in good standing (Membership paid in full by Membership expiry date). A CAA certified technician will inspect the chip on the windshield prior to repairing to ensure it is serviceable. If the chip is deemed serviceable after the inspection, and a crack develops in the process of repairing the windshield, resulting in a replacement, CAA shall not be held liable for the replacement or reimbursement costs. CAA Mobile Chip Repair is only available for cars, SUVs, and trucks up to 1/2 ton. We cannot service commercial vehicles, trailers, RVs or campers at this time. Service can take 60 minutes to perform. CAA Member must be present at time of appointment and remain during the duration of the service. Wiper Blade Inspection is an optional service. Option to replace wipers during the service is available for an additional cost. Pricing depends on make and model of vehicle. CAA and our automotive partners reserve the right to refuse service in the event the vehicle are deemed unsafe by the service technician. Due to unforeseen circumstances or inclement weather, the appointment may be cancelled or rescheduled based on availability. CAA Mobile Chip Repair will not count as an entitlement to the Membership.