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Road is flooded, always there for Emergency Roadside Assistance

Top 5 Questions About Roadside Assistance…Answered!

You’ve got questions…we’ve got answers! We had a look at what you’re asking Google and thought we’d step in to answer.

Here’s the 411 you need to navigate the complex world of emergency roadside assistance. Life isn’t one-size-fits-all. Neither is CAA.

Question 1: What is CAA?

The Canadian Automobile Association is a federation of eight regional not-for-profit automobile associations in Canada, founded in 1913. 

CAA North & East Ontario is one of those clubs, and its mission is to be a trusted lifetime brand to our Members by making life a little better through value, innovation and excellent customer service.

CAANEO offers products and services; from roadside assistance, to travel and insurance products and services, and so much more!

Question 2: What kind of Emergency Roadside Service does CAA provide?

Whether you're driving to the supermarket or going on an epic, cross-country road trip, CAA has you covered in Canada and the United States – 24/7, 365 days a year.

No matter where you break down, CAA is there for you with reliable roadside assistance from Canada’s Most Trusted Brand.

Flat tire? Need a battery replacement? Broke down and not sure why? You can count on CAA!

Question 3: What else can CAA help with?

A CAA Membership is so much more than roadside assistance. CAANEO extends its brand promise to be there for you when you need us to travel and insurance. We offer products and services designed to give you peace of mind.

Plus, enjoy discounts on travel, hotels, rental cars, retail services, and more; through the CAA Rewards® program. It’s the loyalty program that every CAA Member is automatically enrolled in; and it comes free with your Membership.

Question 4: Can I call CAA, even if I’m not a Member?

Unfortunately, these great perks can’t be offered to everyone. You’ll need to be a CAA Member to get access to 24/7 roadside assistance – and all the great perks that come with Membership! 

Furthermore, CAA Membership covers the Member – and not just his/her vehicle. That means you’re covered, even if you’re just the passenger.

To receive Emergency Road Service or other benefits, friends and family members of a CAA Member must have a valid Membership of their own (or be added as an Associate Member to your CAA Membership).

Question 5: Which Emergency Roadside Service provider is near me?

With a CAA Membership, it doesn’t matter where in north and east Ontario you reside – we will be there for you.

CAA North & East Ontario serves Members in the cities of North Bay, Ottawa, Sudbury and Thunder Bay; the Districts of Cochrane, Manitoulin, Nipissing, Parry Sound, Rainy River, Timiskaming, and Kenora (including area of Patricia); and the Counties of Dundas, and Glengarry, including the portion of Leeds-Grenville formerly known as Grenville County, Lanark, Prescott, Renfrew, Russell, and Stormont.


Find out more about what a CAA Membership covers here. To join, call 1-844-252-3648, click here, or visit your nearest CAA Store!

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