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Read the latest updates about COVID-19 from CAA North & East Ontario

CAA Travel Stores:
CAA Travel stores will be closing to walk-in traffic as of 12:00PM March 16, 2020. To speak with a CAA Travel Consultant, please email caatravel@caaneo.on.ca or call 1-800-267-8713. We apologize for any inconvenience this may cause you and will do our best to keep the same high quality service that you expect from CAA.

Travel Refunds:
CAA North & East Ontario will be working to refund travel booked through CAA. However, if your trip departure is not within 72 hours, please understand that our CAA Travel Consultants will be prioritizing bringing Members home who are currently abroad and refunding travel with earlier departure dates. If you did not book your travel through a CAA Travel Consultant, we are unable to modify or refund your travel booking. You must contact the provider you purchased your travel through.