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Read the latest COVID-19 updates from CAA North & East Ontario.
CAA Stores in Ottawa, Thunder Bay, and Sudbury are open to in-store appointments and shopping. All CAA Stores continue to provide curbside pickup and virtual appointments when available. Click here for details

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CAA North & East Ontario's success depends on great people. If you are ready for the challenge, find your job here.

CAA North & East Ontario offers a wide range of career opportunities in our Head Office / Administration Center (Finance, IT, Marketing etc); our award winning Call Centers; Emergency Roadside Assistance and our full service CAA Stores. We are an equal opportunity employer with some excellent benefits.

If you are interested in submitting a general resume, please send it to jobs@caaneo.on.ca indicating which position you would be interested in.

Why work with us?

  • We help people develop their professional interests and support career development within the Club
  • We pay 100% of the individual full time employee premium for health/dental/insurance plan coverage* 
    (* for employees working a minimum of 30 hours a week for a minimum of one calendar year)
  • Generous paid time off policies
  • Defined Contribution Pension Plan
  • Our members are the best, and all our full time staff are members!    
    (* for employees working a minimum of 30 hours a week for a minimum of one calendar year)
  • We do good things for people.   As a not for profit, we advocate for passenger rights and safety on the roads.  We sponsor car seat clinics; offer free battery tests and a host of other member services.
  • We offer Educational Travel Tours (familiarization trips) to our travel employees.
  • Generous discounts on merchandise sold in stores and applicable discounts on travel.
  • You will not be bored! We are a medium sized employer (less than 200 employees) who do a lot of interesting things.  
    That means our employees are empowered to ask questions & provide input and we can act on it quickly.

Job Openings

POSITION:           Digital Communications Coordinator

LOCATION:          Work-From Home / 2151 Thurston Drive, Ottawa, ON

TERM:                   12 Month Full Time Contract       

 

This is a Work-From-Home position with occasional attendance at the Administration building located at 2151 Thurston Drive, Ottawa, ON

Summary Description:

Working closely with the Communications Specialist and Marketing Specialists, the Digital Communications Coordinator is responsible for supporting communications, social media and digital advertising programs for CAA North & East Ontario. The Coordinator will create the content for the digital platforms and evaluate the performance.

Duties/Responsibilities:

  • Write website content and blogs for search engine optimization.
  • Create, monitor, and manage CAANEO’s social media platforms. (Facebook, Instagram, Twitter, LinkedIn & YouTube)
  • Respond to social media comments and reviews with a positive customer service approach.
  • Manage and optimize digital advertising on Social Media, Google and other online platforms for all business lines.
  • Create website landing pages and content.
  • Update the Rewards Partner tracking database.
  • Track social and digital campaigns by updating reports and summarizing findings.
  • Perform database marketing practices such as data transfers, segmentation filters, list tags and suppression requests.
  • Participate in other marketing programs and projects as required.

Desired Qualifications/Skills:  The qualifications listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Undergraduate Degree or College Diploma in Communications, Marketing or Advertising
  • A professional and personable writing style and demonstrated commitment to upholding an organizational voice.
  • Sound understanding of the SEO and SEM
  • Solution driven in both individual and team settings.
  • Strong verbal and written communication skills, including copywriting, proofing and customer service.
  • Ability to learn new technologies, tasks & procedures quickly with little or no supervision.
  • Demonstrated ability to manage multiple tasks with varying deadlines for numerous clients.
  • Social Media management experience
  • Google, Facebook and Hootsuite Certifications are an asset.

Employment is contingent on satisfactory results of a Criminal Background Check, driving record and reference check.

Job applicants who have disabilities shall be provided with reasonable accommodation throughout the recruiting process.

 

POSITION: Integrations Developer

LOCATION:          Work-From Home / 2151 Thurston Drive, Ottawa, ON

Summary Description 

Want to work with amazing people, on projects that can sometimes come fast and furious but will give you the opportunity to use your pragmatic development approach to help solve business challenges?

We have some amazing technical folks on our small team, and you will be working closely with each of them under the guidance of our Senior Architect to troubleshoot, support and enhance our applications. Your day will be a mix of investigating and adjusting existing code, as well as working on a roadmap full of new development that provides the opportunity to collaborate, explore solutions and ultimately focus on rolling out top-quality work that improves the business. 

Our team works in lockstep with the business, and you will have the opportunity to see the impact of your work in real time. We’ll be looking for you to provide guidance on how best to meet business needs while keeping complexity and lengthy development requirements to an absolute minimum – pragmaticism above all else! 

This is an intermediate role, so we will only be interviewing candidates who meet the minimum work experience criteria. We believe in investing and growing our staff to their full potential. If you have a can-do attitude and work experience building rock-solid integrations, we want to hear from you!

Qualifications, Experience & Attitude 

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.    

  • A pragmatic approach to development: you care about providing business value above all else
  • Love and respect your fellow team
  • Self-starter, unafraid to push your own knowledge
  • Work with the team to define, develop and support enhancements
  • Experience in quality assurance and system level testing
  • Monitor integration performance, metrics, and audience needs, providing insight and options
  • 5+ years professional experience, including at minimum C#, .NET, MVC, SQL & SQL Server
  • Significant and recent experience working on system integrations, developing & using APIs

Employment is contingent on satisfactory results of a Criminal Background Check, driving record, and references. 

Job applicants who have disabilities shall be provided with reasonable accommodation throughout the recruiting process.

POSITION:        Flat-Bed Operator

LOCATION:      Ottawa, Ontario

TERM:               Full-Time, 12 Month Contract

     

Summary Description 

Position required to provide emergency road service to CAA/AAA members.

 

Duties/Responsibilities 

Responds to dispatched calls in the metro & rural areas as required and provides CAA/AAA members with appropriate road service. 

Duties include:

  • Operating a Flat-Bed Tow Truck
  • Battery testing & installing new car batteries
  • Minor automotive repairs & tire changes
  • Unlocking vehicles
  • Other duties as required

 

Requirements: The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Wreckmaster certified
  • High School Diploma or equivalent
  • Automotive mechanical knowledge necessary
  • Experience battery testing and replacing car batteries an asset
  • Ability to work in extreme weather; heavy lifting required
  • Valid Driver’s License and driving record acceptable to club standards
  • Fluency in both official languages an asset

Successful applicant will be required to join UNIFOR Local 414 

Employment is contingent on a successful Criminal Background Check, Satisfactory driving record, and reference check. 

Job applicants who have disabilities shall be provided with reasonable accommodation throughout the recruiting process.

 

Employment is contingent on a successful Criminal Background Check, reference and security check. Job applicants who have disabilities shall be provided with reasonable accommodation throughout the recruiting process.