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Notice to CAA Members in Ottawa: we’re making it easier to get travel advice, insurance coverage, and Membership services by combining our resources and merging CAA Hunt Club with CAA Nepean effective Apr. 15, 2024. Click here for more details.

What it Means to be CAA Travel SMART Certified

It matters now, more than ever, who you travel with. All CAA Travel Consultants are CAA Travel SMART certified and ready to help guide you. But what does that mean exactly?

What is the CAA Travel SMART Certification?

It’s an educational program for CAA Travel Consultants consisting of three levels, providing our consultants the tools and knowledge specially designed for travel during the pandemic – so you can trust the information you receive.

  • Level 1: specific tools to understand the changes to each segment of the travel industry, like cruising and guided tours.
  • Level 2: in-depth instructions provided by preferred CAA Travel Partners on their operational changes and enhancements due to the pandemic.
  • Level 3: a deeper understanding that the role Global Affairs Canada plays in the safety of Canadians travelling abroad.

Upon completion of the CAA Travel SMART program, consultants will receive the CAA National Designation of CAA Trusted Travel Professional.

Why is this important?

As Canada’s Most Trusted Brand*, CAA North & East Ontario is committed to serving our Members and travellers with reliable information. To provide first-rate and knowledgeable service, CAA Travel Consultants have completed extensive training to know and understand the intricacies of travelling during a pandemic or a crisis. And we’re happy to share our expertise with you, so you can feel confident travelling again.

60 years (and counting!) travelling with someone you trust  

Right now, the biggest sense of relief for travellers is guarantee. With 60 years in the travel industry as one of the largest member-based travel agencies in the world, we take care of our Members just like family. When you book with a CAA Travel Consultant, you’re working with a Trusted CAA Travel Professional who is certified specifically for travel during the pandemic. With CAA Travel, you’re travelling with someone you trust.

Before leaving for any trip, register with Global Affairs Canada and download the government's Travel Smart mobile app for up-to-date travel advisors, health updates and emergency contact numbers.

All CAA Travel Consultants are CAA Travel SMART certified and ready to help guide you. Travel with confidence when you book an appointment with a CAA Travel Consultant or call 1-800-267-8713.

Sandy beach in the Caribbean

*According to the 2022 Gustavson Brand Trust Index, conducted by the Peter B. Gustavson School of Business at the University of Victoria.