CAA Travel is delighted to offer the Diamond program, purely designed for our travellers. As one of the world's largest member-based travel agencies, we go beyond five-star. Why? We take care of our Members so we do more than just book your vacation – we want your trip to be exclusive and memorable. How can we assure top-notch recommendations for both hotels and restaurants? With a Diamond rating.

How are diamonds different from stars?

In order to provide the best experience possible, we’ve taken the time to reflect on the latest traveller expectations while evaluating various hotels and restaurants. The program is based on expert opinions and insights in relation to traveller-based guidelines to determine which hotels and restaurants exceed expectations while most rating systems are based solely on traveller reviews. 

Properties are only rated as an official Diamond property after a diligent and thorough inspection process that proves the selected properties are truly worthy of a Diamond rating while meeting all CAA Travel requirements. The sense of relief in knowing a trip is within budget and goes above expectations determined by a professional inspection is priceless itself.

Introducing the Diamond Standard

Diamond designations for hotels represent:

• Approved Noteworthy by meeting the industry-leading standards of inspections.
• Three Diamonds Comprehensive amenities, style and comfort level.
• Four Diamonds Upscale style and amenities with the right touch of service.
• Five Diamonds World-class luxury, amenities and indulgence for a not-to-be-missed, special experience.
• NEW! Best of Housekeeping Properties are the top 25% of CAA inspected properties in terms of cleanliness. These pristine properties have had zero Member complains on housecleaning or condition in the last 12 months.

Diamond designations for restaurants represent:

• Approved Noteworthy by meeting the industry-leading standards of inspections.
• Three Diamonds Trendy food skillfully presented in a remarkable setting.
• Four Diamonds Distinctive fine dining, well-serviced amid upscale ambience.
• Five Diamonds Leading-edge cuisine, ingredients and preparation with astounding service and surroundings.

Plan your next trip with confidence with a CAA Diamond rated hotel. Visit a CAA Store, contact a CAA Travel Consultant or call 1-800-705-1803. 

Discover the Diamond Difference