Le Germain Hotel Ottawa wins award for 1 of the top hotels in North America

Are you planning a vacation or even a staycation in Ottawa? Then we recommend a hotel offering spectacular views and a short walk from Ottawa’s top landmarks and attractions. Le Germain Hotel Ottawa is an oasis in the city that is a short walk from the Parliament Buildings.  

It offers an unforgettable stay, with friendly service and exceptionally comfortable rooms that are pet friendly. Plus, the breakfast buffet at Norca restaurant is a delectable start to any day. 

In 2022 Le Germain Hotel Ottawa won the prestigious CAA/AAA Four Diamond Award, distinguishing itself as one of the top seven percent of hotels and restaurants reviewed in North America and the Caribbean.  

Le Germain Hotel Ottawa is one of only two hotels to win in Ottawa. To view the complete list of 2022 winners, visit aaa.com/diamonds.   

To celebrate this incredible achievement, Jeff Walker, president and CEO of CAA North & East Ontario, met with the hotel’s general manager, Jacques-Alexandre Paquet. 

CAA North East Ontario

How do you like Le Germain Hotel Ottawa?

I recently moved to Ottawa and love it. The city is beautiful; little by little, I’m walking across the city like a tourist. 

As for the hotel, I shouldn’t say it, out of our 18 hotels in Canada, it’s one I prefer. It’s beautiful, and the views are wonderful.  

Le Germain Hotel Ottawa

What makes the hotel special?

I think the design of the hotel and the views from it. But what makes the difference for me is the people that work here. We want people to feel welcome and comfortable – and enjoy their time with us. It’s really important for us and what makes the difference. 

Le Germain Hotel Ottawa

Can you tell me about the staff?

We had a couple of hard years. But now, we have a brand-new team, including myself. It's nice to start that new chapter.

Le Germain Hotel Ottawa

Le Germain Hotel Ottawa is one of only two hotels in North and Eastern Ontario that won the Diamond Award in 2022. How would you describe the hotel?

It's a must-see, and if you're coming from out of town, you will want to stop by.

The interview has been condensed and edited for clarity.