What's happening at airports and how can I be prepared? 

Are headlines about security lineups, cancelled flights and airport overcrowding making you think twice about heading overseas? 

I’m worried my flight will be cancelled without notice, and I’ll be stranded at the airport, wondering how to get another flight. What can I do to manage that risk?

• Check the flight itinerary online to find out if there are any delays or cancellations
• Review the Air Passenger Protection Regulation website to understand passenger rights in case of flight delays.
• Check the airline’s policy for rescheduling flights in case of delays.
• Consider trip cancellation and interruption insurance to protect against unforeseen costs associated with flight delays, such as meals, accommodations, or booking an alternative flight if needed.

I am anxious about not getting through security and customs in time to get my flight. What advice do you have?

• Before departure or return, check the Canadian Air Transport Security Authority (CATSA) and your destination’s equivalent website for estimated security screen times.
• Add at least 2-3 hours to the regular wait times suggested by the airport or airline.

I’m anxious that I won’t get my passport in time for my trip. What steps should I take?

• Check if trip cancellation and interruption insurance can be used if travel documentation is delayed.
• Consider switching travel dates and review change or cancellation penalties and options from your travel supplier.
• Although not ideal, you can cancel your travel plans and obtain a refund from your travel supplier or submit a trip cancellation claim.

I’m confused about travel protocols and security requirements. Where can I get clear answers?

• Travel.gc.ca has up-to-date information on entry requirements, travel protocols, and advisories.
• Get trip cancellation and interruption insurance to protect against extra costs from unexpected travel changes, such as travel advisories. Eligible travellers may also have access to CAA’s Flight Delay Benefit at no additional cost if a registered flight is delayed.

We're here to help

Whether you are a seasoned adventurer or about to depart on your first vacation, our trusted CAA Travel Agents are here to help. 

CAA Travel Insurance is underwritten by Orion Travel Insurance Company, a CAA Company. Certain exclusions, limitations and restrictions apply. Subject to change without notice. A Medical Questionnaire may be required to purchase travel insurance. Quotes are valid for 30 days.