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Read the latest COVID-19 updates from CAA North & East Ontario.
CAA Stores in Ottawa, Thunder Bay, and Sudbury are open to in-store appointments and shopping. All CAA Stores continue to provide curbside pickup and virtual appointments when available. Click here for details

CAA North & East Ontario is pulling together to support CAA Members and the communities we serve. Here’s how.

With more than a century of experience protecting Canadians, you can count on CAA. From the Spanish flu, to both World Wars, we’ve been there for Members through thick and thin – and we’re still there for you.

During this second provincial state of emergency, CAA North & East Ontario (CAANEO) is pulling together to support CAA Members and the communities we serve during the Ontario lockdown. Here's how:

CAA Temporary Delivery Service
CAANEO is offering to deliver groceries and other essential supplies to all Members in self-isolation during Ontario’s second lockdown. The contactless delivery is intended to make physical distancing a little easier, and to help the most vulnerable Members of our community. Members who have compromised immune systems or are over the age of 65+ will receive this service at no charge. Order here!

CAA Social Calls
CAANEO call centre staff are making social calls to check in on anyone that requests the service. This service is available to the general public, not just CAA Members. The purpose of these calls is simply to chat and ensure that the isolated and vulnerable remain in good spirits during this crisis. Sign up here!

CAA At-Home Battery Service
Cars sitting idle in driveways are prone to battery failure. Here's how you can prevent needing a battery boost. Plus, use your CAA Membership to book an appointment from your home for CAA’s Mobile Battery Service. A CAA light-service battery technician will test, replace and recycle your car battery – right in your driveway. Make your appointment here!

CAA Rewards® - Online Shopping
Earn instant discounts or CAA Dollars® with your everyday shopping through the CAA Rewards eStore. CAA Rewards has lots of online shopping partners across Canada, to help you shop from the comfort of your couch and SAVE and EARN with your CAA card. Check it out here!

CAA MyPace – Auto Insurance Payment Program
If you’re driving less these days, switch your car insurance over to CAA MyPace™, and you could save money. Offered by the CAA Insurance Company, it’s Canada's only pay-as-you-drive insurance payment program, and it allows users to reduce and manage their car insurance premiums while having full 24/7 coverage. Find out more here!

Curbside Pick-up and Virtual Appointments
CAA Members may be spending more time at home, but the Club looks forward to welcoming everyone back in CAA Stores when the time comes. Until then, CAA Stores are fully equipped to provide curbside pick-up* and virtual travel and insurance appointment services. Click here for more details!

On top of these products and services, the CAA Emergency Roadside Service team – which have been deemed essential workers by the Government of Ontario – continues to offer the outstanding 24/7 roadside assistance program that has made CAA one of Canada’s most trusted brands.

Click here for up-to-date information from CAANEO related to COVID-19.


*The CAA Store in Parry Sound is only open for virtual travel and insurance appointments. Curbside pick-up is not available at this location. Terms and conditions apply.