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Commercial Roadside

As a CAA Business Member, you can unlock savings on 24/7 emergency roadside assistance for company or fleet vehicles.

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Areas we service in Greater Ottawa and Northern Ontario

CAA North & East Ontario supports businesses across Ottawa (K1A–K2W, K4A), Cornwall (K6H–K6K), Pembroke (K8A), North Bay (P1A–P1B), Sudbury (P3A–P3Y), and Thunder Bay (P7A–P7L), offering group benefits, employee perks, commercial roadside assistance, and business insurance savings programs for businesses of all sizes.

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Why CAA's commercial roadside?

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Coverage

Starting at $199/per vehicle. Volume discounts are available. Includes three roadside calls per vehicle annually, with the option to pool calls across all vehicles.
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Towing distance

Whether you’re in the city or a rural location, CAA will be there. Roadside includes 100km towing distance.
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24/7 roadside

Available 24 hours, seven days a week. Ensure your company vehicles are always on the road getting the job done.
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Savings at Shell

Every vehicle comes with a complementary CAA Everyday Business Membership to access 3c/L fuel savings at participating Shell stations.

Take the next step

If you have questions or are ready to become a business member, contact us today.

Register online   Email   1-855-423-1514 

CAA Business Member reviews and testimonials

CAA Business provides reliability for my team. I have operational peace of mind that if something happens while they’re handling day to day operations, CAA Commercial Roadside can get them back on the road in no time. Less downtime is key to running an efficient workforce.

– Owner, Pivot Turn Property Management

Aziwell Canada has experienced consistent growth over the years, and CAA Business has been a great asset in our back pocket, not only for time restrictions and constant travel, but also as a safety measure. Aziwell highly recommends CAA to all companies with a fleet service.

– Managing Director, Aziwell Canada

One of the OWCS drivers arrived to pick up a minivan to take a client to a medical appointment, but when he got there, the vehicle would not start. He tried to boost it with a battery pack he had, but it still wouldn’t work. He called CAA Business, who came quickly, boosted the vehicle, and got our client on the road to the appointment on time!

– Senior Manager CSS Programs & Operations, Ottawa West Community Support

We run a busy large animal veterinary practice and have 1-2 trucks on the road daily. We had a truck break down while out at a call and the veterinarian contacted CAA for a tow. I went to pick the vet up and the tow truck arrived before I got there and gave me a ride back to the clinic. He was efficient and friendly!

– Practice Manager, Springer Animal Hospital

Our services

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Towing

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Battery boost

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Flat tire

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Lockout service

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Fuel delivery

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Extrication service

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Request commercial roadside

If you're already a Business Member and require commercial roadside assistance, simply call to speak with a live agent.

Call 1-866-279-7790

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Exclusive pricing

Being a CAA Business Member means you pay less for roadside assistance, compared to companies who purchase this service elsewhere.

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Trusted partners

Commercial roadside is powered by partners who meet our strict standards, guaranteeing you'll always receive quality service.

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Business concierge team

Rely on the best customer service from our direct line for commercial roadside.

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Quick links

Contact us today!

Businesses that trust CAA Business

Aziwell
Pivot Turn Property Management
Ottawa Compressor Services
Ottawa West Community Support
Springer Animal Hospital

Other CAA Business solutions

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Commercial Pit Crew

CAA's Pit Crew comes to you for convenient mobile fleet maintenance services.
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Group Benefits

Offering tailor-made employee benefits packages with CAA-specific pricing.
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Employee Membership

Give staff access to all the exclusive savings and discounts enjoyed by CAA Members.
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Business Insurance

Get policies tailored to your industry and needs, with competitive rates that don’t compromise coverage quality.

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Commercial roadside FAQs

Yes! CAA's commercial roadside service operates 24 hours a day, seven days a week, offering round-the-clock support to keep your fleet running smoothly.

CAA Business covers a variety of vehicles. To confirm if your vehicle is covered, please visit our eligible vehicles page.

Yes, every vehicle includes a complementary CAA Everyday Business Membership, allowing drivers to save 3¢ per litre on fuel. Drivers also receive 10% off car washes and in-store products. With over 1,000 participating Shell locations across Canada, it's never been easier to find savings. 

We provide commercial roadside across Northern and Eastern Ontario. Click here to view our coverage area. 

We serve major areas in Northern Ontario, including:

  • Sudbury, North Bay, Timmins, Thunder Bay, and Kenora.

We also provide coverage in Eastern Ontario, such as:

  • Ottawa, Smith Falls, Kemptville, Cornwall, Brockville, and Pembroke.

And everywhere in between.

Magazine Articles & Club Content

1Visit caaneo.ca/business-membership-terms for full CAA Business Membership terms and conditions.