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Commercial Roadside

As a CAA Business Member, you can unlock savings on 24/7 emergency roadside assistance for company or fleet vehicles. Starting from $199/vehicle. Volume discounts available.

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Why CAA Commercial Roadside?






CAA Commercial Roadside — Pricing Comparison

Without CAA

  • ~$275 average per commercial tow

  • Full price, every single call

  • Each service billed separately

  • Unpredictable, uncapped costs

  • Every breakdown means downtime — and lost revenue while the vehicle is off the road

Best value

With CAA Business

  • $199 per vehicle/year. Volume discounts available

  • 3 roadside calls included, poolable across your fleet

  • Towing up to 100 km, 24/7

  • Battery, flat tire, lockout, fuel, extrication, and more

  • Exclusive fuel savings

  • Leave your vehicle with us and keep completing your jobs — no cancellations, no lost revenue.*

Bottom line: One $275 tow plus the revenue lost while that vehicle sits costs more than a full year of CAA coverage.

Get your quote today

How much does one commercial vehicle breakdown actually cost your business?

A single breakdown can mean hundreds in emergency towing plus lost revenue from downtime and missed jobs — often more than a year of coverage. See your numbers in under a minute.

Calculate the cost of a breakdown

Areas we service in Greater Ottawa and Northern Ontario

CAA North & East Ontario supports businesses across Ottawa (K1A–K2W, K4A), Cornwall (K6H–K6K), Pembroke (K8A), North Bay (P1A–P1B), Sudbury (P3A–P3Y), and Thunder Bay (P7A–P7L), offering group benefits, employee perks, commercial roadside assistance, and business insurance savings programs for businesses of all sizes.

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CAA Business Member reviews and testimonials

CAA Business provides reliability for my team. I have operational peace of mind that if something happens while they’re handling day to day operations, CAA Commercial Roadside can get them back on the road in no time. Less downtime is key to running an efficient workforce.

– Owner, Pivot Turn Property Management

Aziwell Canada has experienced consistent growth over the years, and CAA Business has been a great asset in our back pocket, not only for time restrictions and constant travel, but also as a safety measure. Aziwell highly recommends CAA to all companies with a fleet service.

– Managing Director, Aziwell Canada

One of the OWCS drivers arrived to pick up a minivan to take a client to a medical appointment, but when he got there, the vehicle would not start. He tried to boost it with a battery pack he had, but it still wouldn’t work. He called CAA Business, who came quickly, boosted the vehicle, and got our client on the road to the appointment on time!

– Senior Manager CSS Programs & Operations, Ottawa West Community Support

We run a busy large animal veterinary practice and have 1-2 trucks on the road daily. We had a truck break down while out at a call and the veterinarian contacted CAA for a tow. I went to pick the vet up and the tow truck arrived before I got there and gave me a ride back to the clinic. He was efficient and friendly!

– Practice Manager, Springer Animal Hospital

Take the next step

If you have questions or are ready to become a business member, contact us today.

Register online   Email   1-855-423-1514 

Our services

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Towing

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Battery boost

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Flat tire

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Lockout service

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Fuel delivery

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Extrication service

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Request commercial roadside

If you're already a Business Member and require commercial roadside assistance, simply call to speak with a live agent.

Call 1-866-279-7790

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Exclusive pricing

Being a CAA Business Member means you pay less for roadside assistance, compared to companies who purchase this service elsewhere.

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Trusted partners

Commercial roadside is powered by partners who meet our strict standards, guaranteeing you'll always receive quality service.

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Business concierge team

Rely on the best customer service from our direct line for commercial roadside.

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Quick links

Businesses that trust CAA Business

Aziwell
Pivot Turn Property Management
Ottawa Compressor Services
Ottawa West Community Support
Spring Animal Hospital

Other CAA Business solutions

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Commercial Pit Crew

CAA's Pit Crew comes to you for convenient mobile fleet maintenance services.
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Group Benefits

Offering tailor-made employee benefits packages with CAA-specific pricing.
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Employee Membership

Give staff access to all the exclusive savings and discounts enjoyed by CAA Members.
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Business Insurance

Get policies tailored to your industry and needs, with competitive rates that don’t compromise coverage quality.

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Commercial roadside FAQs

Yes! CAA's commercial roadside service operates 24 hours a day, seven days a week, offering round-the-clock support to keep your fleet running smoothly.

CAA Business covers a variety of vehicles. To confirm if your vehicle is covered, please visit our eligible vehicles page.

Yes, every vehicle includes a complementary CAA Everyday Business Membership, allowing drivers to save 3¢ per litre on fuel. Drivers also receive 10% off car washes and in-store products. With over 1,000 participating Shell locations across Canada, it's never been easier to find savings. 

We provide commercial roadside across Northern and Eastern Ontario. Click here to view our coverage area. 

We serve major areas in Northern Ontario, including:

  • Sudbury, North Bay, Timmins, Thunder Bay, and Kenora.

We also provide coverage in Eastern Ontario, such as:

  • Ottawa, Smith Falls, Kemptville, Cornwall, Brockville, and Pembroke.

And everywhere in between.

Magazine Articles & Club Content

*Conditions apply. Visit caaneo.ca/business-membership-terms for full CAA Business Membership terms and conditions.