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Motorcycle Coverage

CAA Membership covers more than just your car. A CAA Plus® or Premier® Membership includes motorcycle coverage.

CAA NEO offers the same peace of mind that comes with our renowned vehicle roadside assistance for your motorcycle. Whether you find yourself with a flat tire, run out of gas or have an incident on the road, our CAA fleet driver will transport your motorcycle to your location of choice.

Each motorcycle service call counts as one roadside service call. As a Plus or Premier Member you are allotted a certain number of calls and a maximum towing distance based on your level of Membership.

man on a motorcycle

Plus® and Premier® Membership include 24/7 Roadside Assistance for your Motorcycle

Call 1-800-CAA-HELP (1-800-222-4357)

FAQs about CAA Motorcycle Coverage

Motorcycles (with or without side cars), electric scooters and mopeds are covered under Plus® and Premier® Memberships only, as they must be serviced by a flatbed truck.  Please note that mobility scooters are not covered. Trailers, including motorcycle cargo trailers, are covered only by RV Membership.

Service will be provided when possible.  If a roadside repair cannot be completed, CAA will arrange to transport the Member and their motorcycle, subject to your towing limits based on your CAA Membership type.

Motorcycle coverage is available anywhere CAANEO provides roadside assistance. Service will not be provided to inaccessible areas, or an area not regularly traveled, e.g., vacant lot, open fields, beaches, private or recreational roads, yards, gravel, mud or snow filled driveways or alleys (service persons will not shovel snow), construction sites, unmaintained roads, frozen bodies of water, fire routes or other locations which cannot be reached safely. Note: a CAA tow driver has the right to assess the road and determine whether it is passable.

As with any vehicle, requests for motorcycle service will be answered within the standard service times. Longer wait times may be experienced if specialized equipment to service the call is required.

Motorcycle service is not provided between December 1st and March 15th, or if there is snow on the ground or the temperature is below 0 degrees C.

Yes, each call for motorcycle service will count as one of the provided tows for that Membership level.

Yes, service will be provided based on the level of Membership. CAA Plus Members will receive up to 200 kilometres per tow and Premier Members are eligible for 320 kilometres for one tow per Membership year and 200 kilometres for any tows after that.

Refunds will only be applied if CAA is contacted first and any refund will be based on CAA prevailing rates. Please see our reimbursement page for more details.

Reimbursement will vary depending on the circumstances. You may apply for a reimbursement by filling out our form. Reimbursement will be considered for service within Canada.

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Visit caaneo.ca/termsandconditions for full Membership Terms and Conditions.