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Read the latest COVID-19 updates from CAA North & East Ontario.
CAA Stores are open for curbside pick-up, as well as virtual appointments by phone and email! Click here for details (terms and conditions apply).

A young man with a silver car that broke down on the road. He has set up a warning triangle..

Track your CAA Driver

CAA's Service tracker gives you live updates on your Driver's location and estimated arrival time.

1. First you need to activate My Account: This enables you to use the CAA Service Tracker, upgrade your membership, check your CAA Dollars balance and more!

Create an Account

Cell phone being held in a hand that has a map showing

2.  Second, place a roadside assistance request: If you are experiencing any car problems, get in touch with us so we can help.  There are a few different ways to submit a request.

Call: 1-800-CAA-HELP

Request Roadside Online

3.  Third, track your call: Track your driver so you can see exactly where they are when they will arrive.

Track online

How it Works - CAA Service Tracker

Please note that this service is not available in all areas or with all contractors.