Travel agency service fees
When you plan your trip with a CAA Travel Consultant you're benefiting from years of experience in the travel industry, first-hand knowledge of destinations and travel operators and a trusted resource advocating for you. CAA Members get up to six travel service fees covered1 every year - that's up to $300 saved just for being a Member and booking through CAA Travel agency. Travellers who book their travel online through CAA do not have to pay travel service fees.
CAA Premier® |
CAA Plus® |
CAA Classic® |
CAA Everyday |
Non-members |
|
| Professional Booking Fee (guided tours, cruises, and select packages) |
6 fees covered1 $50 for each booking after |
4 fees covered1 $50 for each booking after |
2 fees covered1 $50 for each booking after |
2 fees covered1 $50 for each booking after |
$75 |
| Professional Booking Fee (air, car, hotel, rail, activity) |
$50 |
$50 |
$50 |
$50 |
$75 |
| Professional Booking Fee (select packages) |
$150 |
$150 |
$150 |
$150 |
$175 |
| Plan to Go Fee2 (refundable upon travel purchase) |
$150 |
$150 |
$150 |
$150 |
$150 |
| Change or Cancellation Fee3 |
$50 |
$50 |
$50 |
$50 |
$75 |
| Electronic Visa Fee (without travel purchase) |
$50 |
$50 |
$50 |
$50 |
$75 |
| Group Booking Fee4 (non-refundable) |
$200 |
$200 |
$200 |
$200 |
$200 |
1. New professional booking fees apply to all new travel bookings made at CAA North & East Ontario stores and call centre. CAA Members receive up to six (6) fees covered per calendar year by CAA Travel for guided tours, cruises, and select packages. Sunwing vacation packages are subject to a $169.50 professional booking fee ($197.75 for non-members). Once all covered fees are used, a $50 fee for CAA Members will apply for subsequent travel bookings. Pricing with tax: professional booking fee (guided tours, cruises, and select packages) is $56.50 ($84.75 for non-members), professional booking fee (air, car, hotel, rail, activity) is $56.50 ($84.75 for non-members), plan to go fee is $169.50, change or cancellation fee is $56.50 ($84.75 for non-members). electronic visa fee is $56.50 ($84.75 for non-members), and group booking fee is $226. Visit caaneo.ca/travel-fees for details.
2. Plan to go fee is refundable after final payment is collected.
3. Change and cancellation fee applies after a 10-day "Right to Examine" period for travel insurance. Does not apply to non-refundable cancellations.
4. Group booking fee applies to 10 or more passengers and is a flat fee.
