Winter storms

Winter storms in Ontario

Ontario winters are beautiful, but they can also be brutal. Winter storms or extreme cold can arrive suddenly and may last for several days. Storms can bring heavy snow and ice, leading to power outages, blocked roads, and damaged homes. But a little preparation can make a big difference.

To stay safe, monitor weather alerts, keep an emergency kit ready for power outages, and make sure your phone is fully charged. During the storm, stay indoors if possible.

Protect your home from snow and ice

Heavy snow and ice can damage your roof, block gutters, and create slippery walkways. Ice dams, which form due to ice buildup, can cause water to leak into your home. To protect your property, it's important to clear snow off your roof and ensure that your gutters are free of debris.

Adding insulation to your attic and walls can help prevent ice dams from forming. It's also essential to seal any drafts around doors and windows. To improve traction on walkways, consider using salt or sand.

Winterize your emergency kit

To stay warm during a power outage, your winter emergency kit should include warm clothing, blankets, and a backup heat source, such as a fireplace, wood stove, or space heater. While an outdoor generator can provide power, never use generators or grills indoors, as they pose a serious risk of carbon monoxide poisoning.

If you don’t have a backup heat source, plan by identifying a nearby warming centre. In Ottawa, you can call 2-1-1 to locate one.

Additional resources

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Before a winter storm

Check weather alerts and forecasts regularly.
Visit caaneo.ca for Roadside Assistance alerts and service updates.
Prepare a home emergency kit with food, drinking water, medications, first-aid supplies, blankets, a flashlight, batteries, cash, a radio, and pet supplies.
Winterize your vehicle: check the battery, antifreeze, tire tread, and wiper fluid; keep the gas tank full; assemble a car emergency kit (blanket, scraper, snacks, water).
Insulate pipes, seal doors/windows, check heating systems, and stock up on fuel for heaters.
Ensure an alternative heat source (fireplace, wood stove, safe space heater, or generator) is ready.
Have shovels, snow removal tools, and sand/salt for walkways on hand
Charge phones, battery packs, and essential electronics

During a winter storm

Visit caaneo.ca for Roadside Assistance alerts. If you need service, please note that the road to your location (and your driveway, if you are at home) must be clear of snow so our driver can reach you. In extreme weather, wait times may be longer for Members in safe locations, as we prioritize those in dangerous situations.
Stay tuned to the radio, TV, or trusted apps for storm updates and emergency instructions.
If your home loses heat, close doors to unused rooms, hang towels or blankets over windows and doors to reduce heat loss, dress in warm, layered clothing, and use extra blankets to conserve body heat.
Limit opening exterior doors to keep the cold out.
Use flashlights, not candles, to prevent fire risk; never run generators, BBQs, or grills inside.
Stay indoors; avoid unnecessary travel and outdoor activities.
Bring pets indoors; provide warm bedding and ensure outdoor animals have proper shelter and water.

After a winter storm

Monitor news and avoid travel until roads are cleared.
Visit caaneo.ca for Roadside Assistance updates. If you need service, please note that the road to your location (and your driveway, if you are at home) must be clear of snow so our driver can reach you. Wait times may be longer for Members in safe locations, as we prioritize those on the road or in unsafe conditions.
Shovel snow carefully by using proper technique, taking breaks, and avoiding overexertion.
Check on older family members, neighbours, or anyone who may need extra assistance.
Inspect the exterior of your home for damage, such as downed power lines and fallen branches, and report any hazards immediately.
Check the interior of your home for issues like burst pipes or structural damage.
Restock your emergency kit and replace supplies you used during the storm.
Clear walkways of ice and snow, applying sand or salt as needed to prevent slips.