If your vehicle makes your money, this is for you.
✓ Owner-operators and fleet based organizations
✓ 1+ work vehicles
✓ HVAC, plumbing, electrical, construction
✓ Landscaping & property maintenance
✓ Healthcare
✓ Field service businesses
Take the next step
Answer 3 quick questions to see what one vehicle breakdown could actually cost your business or if you have questions , contact us today.
Areas we service in Greater Ottawa and Northern Ontario
CAA North & East Ontario supports businesses across Ottawa (K1A–K2W, K4A), Cornwall (K6H–K6K), Pembroke (K8A), North Bay (P1A–P1B), Sudbury (P3A–P3Y), and Thunder Bay (P7A–P7L), offering group benefits, employee perks, commercial roadside assistance, and business insurance savings programs for businesses of all sizes.
From roadside panic to a plan
BEFORE
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Guessing what downtime costs
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Calling around for help
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Waiting roadside while jobs get missed
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Scrambling to update customers
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Treating breakdowns like bad luck
AFTER
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Seeing the real cost in dollars
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Having support in place
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Reducing disruption when problems happen
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Keeping your day under control
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Planning for a risk you already know exists
Commercial roadside FAQs
In Ottawa and Northern Ontario, a single tow typically costs around $275, including the base hookup fee and distance-based charges. Commercial and fleet vehicles can cost even more when flatbed or heavy-duty towing is required, depending on the vehicle’s size.
With CAA Commercial Roadside Assistance, you pay a fixed annual rate of $199 per vehicle instead of paying for each individual tow.
With many other towing providers, someone must remain with the vehicle while waiting for service, which can result in additional downtime and lost revenue. With CAA Commercial Roadside Assistance, alternative service options may allow your driver or employee to continue working rather than waiting with the vehicle. The revenue saved from avoiding that downtime can quickly exceed the cost of an entire year of CAA coverage.
Commercial vehicles and work vans cost an average of approximately $275 per tow. However, the final price can vary depending on the towing distance, location, vehicle size, accessibility and type of equipment required. This cost also does not account for lost jobs and revenue while the vehicle is off the road.
With CAA Commercial Roadside Assistance, you pay a fixed annual rate of $199 per vehicle, giving you peace of mind and more predictable costs instead of facing an unexpected expense every time you need a tow.
Yes! CAA's commercial roadside service operates 24 hours a day, seven days a week, offering round-the-clock support to keep your fleet running smoothly.
CAA Business covers a variety of vehicles. To confirm if your vehicle is covered, please visit our eligible vehicles page.
We provide commercial roadside across Northern and Eastern Ontario. Click here to view our coverage area.
We serve major areas in Northern Ontario, including:
- Sudbury, North Bay, Timmins, Thunder Bay, and Kenora.
We also provide coverage in Eastern Ontario, such as:
- Ottawa, Smith Falls, Kemptville, Cornwall, Brockville, and Pembroke.
And everywhere in between.
Most Ottawa and Northern Ontario tow operators charge a base hookup fee starting, even for a very short tow, plus a per-kilometre rate once you're past a short included distance. With CAA Commercial Roadside, towing is included in the $199 annual per-vehicle fee.
1Visit caaneo.ca/business-membership-terms for full CAA Business Membership terms and conditions.