Membership renewal made easy
Whether you need to renew, upgrade, or update your CAA Membership details, it’s all available here. Sign in to your CAA My Account to manage the essentials. However, if you need help, please call us at 1-800-705-1803 or visit your nearest CAA Store.
Take a tour of CAA My Account
CAA My Account is your key to unlocking exclusive features and resources that will enhance your Membership experience and give you access to fantastic Member benefits.
As a Member, you can manage your information, request and track roadside assistance calls, monitor your savings and get access to exclusive CAA offers.
Membership FAQs
Visit my.caaneo.ca/myaccount. To log in, enter your 16-digit CAA Membership number or the email address on your account.
You can easily modify your Membership online by logging into your CAA My Account using your Membership number or email address. To update personal information or add Associates, visit the main page under the My Membership tab. To upgrade your Membership, navigate to the My Billing tab and click on Update Coverages under the Upgrade Plan section. If this option isn't visible, please call 1-800-705-1803 for assistance.
If you forgot your password, visit this page to reset it.
Members who join, transfer-in or reactivate their Memberships will be automatically registered for the CAA Auto Renew Payment Plan. All CAA Memberships are annual Memberships, regardless of whether it is paid in one lump sum or 12 payments. You can pay your Membership dues by either credit card or pre-authorized debit withdrawal.
CAA North and East Ontario uses Verisign to certify customers are dealing with a legitimate site. You will also see the "lock" next to the browser URL to confirm your connection is secure.
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*Visit caaneo.ca/termsandconditions for full Membership Terms and Conditions.