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Read the latest COVID-19 updates from CAA North & East Ontario.
CAA Stores are open for curbside pick-up, as well as virtual appointments by phone and email! Click here for details (terms and conditions apply).

Mobile Battery Service

Dead Battery? Call us, no appointment needed!

✔ We Come To You!
No appointment necessary, we will come to you. A CAA Mobile Battery Service call will not count as an allotted roadside assistance service call should a battery be purchased and installed. We’ll even recycle your old one!

✔ Exclusive CAA Battery Pricing
CAA Members enjoy exclusive battery pricing that's cheaper than non-member pricing. Plus, testing and installation are included at no additional cost – a savings of up to $270!

✔ Six-year Total Warranty
Count on us to deliver your battery with the same service that has made us one of Canada’s most trusted brands. Each CAA Premium Battery comes with six-year total warranty!

For Authorized CAA Mobile Battery Service call

1-800-CAA-HELP (1-800-222-4357)

Please note that battery service is conditional upon the weather and we may contact you to reschedule your appointment if it is too cold to provide the service.

Metro Ottawa Area

7 days a week, 7:30am - 10pm

Thunder Bay

7 days a week, 8am - 8pm

North Bay

7 days a week, 24 hours a day


Monday-Friday, 8am - 4pm

Automotive Blog Stories

A charging electric vehicle
Time to Become Propulsion Agnostic
March 30th, 2021
What kind of vehicle will propel you where you want to go in 2030?
CAA Mobile Tire Service
Follow the 7-for-7 rule to change your winter tires
March 30th, 2021
When is the right time to swap your winter tires? Find out here!
Cracked and pothole-ridden pavement.
Filling the Gap: Where do Potholes Come From?
March 12th, 2021
Potholes, crumbling verges and cracks like those CAA Members nominate for the annual Worst Roads campaign aren’t just seasonally minor annoyances – they’re costing Canadians $3 billion in vehicle costs annually.

Terms and Conditions

CAA Mobile Battery Service is available seven days a week in Metro Ottawa (7:30am - 10:00pm), Thunder Bay (8:00am - 8:00pm), North Bay (24 hours a day), and Monday to Friday in Sudbury (8:00am - 4:00pm). If your battery fails within the first three (3) years, you’ll get a free replacement. After three (3) years, you’re protected by our discounted guarantee. CAA Members save up to $25 every day on a CAA Premium Car Battery. Other conditions apply. Under certain weather conditions Battery Assist will not be available. Battery costs vary by make and model of vehicle. Stock is limited to conventional lead-acid batteries, with coverage available for most vehicles excluding hybrids. Some vehicles we cannot service due to the location of the battery in the vehicle. CAA Rewards Membership does not include any Roadside Assistance Services or Mobile Battery testing. These services are only available to Classic, Plus and Premier Memberships.