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Read the latest COVID-19 updates from CAA North & East Ontario.

Mobile Battery Service

Dead Battery? Call us, no appointment needed!

✔ We Come To You!
No appointment necessary, we will come to you. A CAA Mobile Battery Service call will not count as an allotted roadside assistance service call should a battery be purchased and installed. We’ll even recycle your old one!

✔ Exclusive CAA Battery Pricing
CAA Members enjoy exclusive battery pricing that's cheaper than non-member pricing. Plus, testing and installation are included at no additional cost – a savings of up to $270!

✔ Six-year Total Warranty
Count on us to deliver your battery with the same service that has made us one of Canada’s most trusted brands. Each CAA Premium Battery comes with six-year total warranty!

For Authorized CAA Mobile Battery Service call

1-800-CAA-HELP (1-800-222-4357)

Please note that battery service is conditional upon the weather and we may contact you to reschedule your appointment if it is too cold to provide the service.

Metro Ottawa Area

7 days a week, 7:30am - 10pm

Thunder Bay

7 days a week, 8am - 8pm

North Bay

7 days a week, 24 hours a day


Monday-Friday, 8am - 4pm

Automotive Blog Stories

Adult and child motorcycling through a trail 
Motorcycle Safety Awareness Month May 2021
May 11th, 2021
Canadians are hopping on motorcycles this summer, so drivers need watch out and be aware of these rules of the road. Learn about CAA’s roadside assistance and MCC’s Motorcycle Safety Awareness Month in Canada.
A couple rides bicycles at sunset.
Pack your bags, you’re going on a road trip!
May 10th, 2021
Elite athlete Angella Goran shares her cycling excursion must-haves. Don't forget to pack these before you hit the road!
CAA roadside technician loading a bicycle onto a CAA light service truck
CAA now has Bike Assist and it’s a game-changer
May 10th, 2021
Join CAA online and save 10% on a CAA Plus® or Premier® Membership with the promo code WEB10%.

Terms and Conditions

CAA Mobile Battery Service is available seven days a week in Metro Ottawa (7:30am - 10:00pm), Thunder Bay (8:00am - 8:00pm), North Bay (24 hours a day), and Monday to Friday in Sudbury (8:00am - 4:00pm). If your battery fails within the first three (3) years, you’ll get a free replacement. After three (3) years, you’re protected by our discounted guarantee. CAA Members save up to $25 every day on a CAA Premium Car Battery. Other conditions apply. Under certain weather conditions Battery Assist will not be available. Battery costs vary by make and model of vehicle. Stock is limited to conventional lead-acid batteries, with coverage available for most vehicles excluding hybrids. Some vehicles we cannot service due to the location of the battery in the vehicle. CAA Rewards Membership does not include any Roadside Assistance Services or Mobile Battery testing. These services are only available to Classic, Plus and Premier Memberships.