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Phishing alert: CAA has identified a scam targeting its Members and customers offering a ‘Car Emergency Kit’ via text messages, emails, and phone calls.

Mobile Battery Service

Don't wait until a dead battery leaves you stranded. CAA Mobile Battery Service is fast, affordable, and hassle-free. 

Your vehicle's battery is an extremely important component. In order for an automotive battery to withstand the harsh winter or summer's heat, it must remain in good condition. A simple battery check can prevent you from being stranded in an empty parking lot. Most car batteries last between three to five years.

For any inquiries or matters requiring assistance, we kindly encourage you to reach out to our dedicated PitCrew support team at (613) 480-6403 or pitcrew@caaneo.ca

How to book your appointment

Here's how to book:

  1. Click here to login to your CAA My Account. 
  2. Click 'Book Now' and proceed with the booking process.
  3. After completing the necessary steps, you will receive a confirmation email.

Book an At-Home Appointment to Test your Battery

How the Service Works

A technician will come to your home whenever it's convenient for you to diagnose your vehicle's battery and will advise you on your options.

Battery Tested on the Spot

When you receive CAA Mobile Battery Service, you get more than just a battery. Each CAA Premium Battery comes with six-year total warranty.

What our Service Includes

The service includes testing of your charging system, the battery installation and recycling of your old battery - a savings of up to $270!


Where is CAA's Mobile Battery Service Available?

Metro Ottawa AreaThunder BaySudburyCarleton PlaceSmith FallsPerth
7 days a week, 9:00am - 7pm7 days a week, 8am - 8pmMonday-Friday, 8am - 5pmMonday-Friday, 8am - 5pmMonday-Friday, 8am - 5pmMonday-Friday, 8am - 5pm

Dead Battery? Chat with us, no appointment needed!

Automotive Blog Stories

Thermometer in front of cars and traffic during heatwave
The heat is on – Is your battery ready?
June 18th, 2024
Extreme temperatures drive up the heat under the hood and accelerate the onset of battery failure. With a little proactive care, you can avoid sweating in a scorching parking lot with a dead battery.
man checking oil in car
5 Tips to Get Your Car Ready for Spring
April 10th, 2024
When the weather warms, you might already be dreaming about future road trips. But there are a few things you should do first. After a long and cold winter, your vehicle could use some maintenance.
Driver attends to their car during winter.
Top 4 Tasks to Get Your Ride Winter-Ready
January 8th, 2024
Now’s the time to get your vehicle ready for winter conditions.

CAA Mobile Battery Service is available in Metro Ottawa, Thunder Bay, Sudbury, Carleton Place, Smiths Falls, and Perth. Availability in these select regions is subject to change. If your battery fails within the first three (3) years, you’ll get a free replacement. After three (3) years, you’re protected by our discounted guarantee. CAA Members save up to $25 every day on a CAA Premium Car Battery. Other conditions apply. Under certain weather conditions Battery testing and replacement will not be available. Mobile Battery Service is suspended if the weather reaches an ambient temperature of -20 degrees Celsius and below. However, CAA will be able to boost or tow your vehicle during that time. In a situation where different weather resources have a difference in temperature, CAANEO will make the final determination. Battery costs vary by make and model of vehicle. Stock is limited to conventional lead-acid batteries, with coverage available for most vehicles excluding hybrids. Some vehicles we cannot service due to the location of the battery in the vehicle. Battery Assist is not available for Class A, B or C Motorhomes. CAA Everyday Membership does not include any Roadside Assistance Services or mobile battery testing. These services are only available to Classic, Plus and Premier Memberships.