General terms and conditions:

Together. Groups by CAA Travel are organized and booked by CAA Travel (North & East Ontario) Inc. (“CAA Travel”) on behalf of CAA North & East Ontario (CAANEO).

Pricing:
All CAA Member prices[i] are reflected in Canadian dollars, unless otherwise stated, are per person, based on double occupancy[ii], and are subject to change without prior notice until final payment is made[iii]. Non-member pricing is available. CAA Member-exclusive benefits are per person and are provided to the first two people per booking and are awarded with final documentation or during travel (in the case of shipboard credits for example). To receive CAA Member-exclusive benefits you must be a current CAA Member in good standing (CAA Membership dues paid in full by membership expiry date). For more information on becoming a Member, please visit https://caaneo.ca/membership/

Together. Groups by CAA Travel reserves the right to cancel or re-schedule any tour departure in accordance with operating requirements (i.e., minimum number of participants) or circumstances beyond its control.

Insurance:
CAA Travel Insurance is underwritten by Orion Travel Insurance Company, a CAA Company. For anyone 60 years of age or older a Medical Questionnaire is required. Generated Insurance Quotes are valid for 30 days with quote number. CAA Travel strongly recommends the purchase of cancellation, emergency travel, medical, and baggage insurance at the time of booking. CAA Members save up to 20% on CAA Travel Insurance. Applies to CAA Members in good standing (CAA Membership dues paid in full by Membership expiry date). Up to twenty percent (20%) savings applies to the total premium excluding applicable taxes. Minimum premium applies. Subject to change without notice. Excludes Visitors to Canada Insurance. CAA Everyday, Classic®, and Plus® Members save 10%. CAA Premier® Members save 20% at CAA Stores or by calling 1-800-705-1803. CAA Premier Members save 10% and earn 10% in CAA Dollars® when booking online. 

Additional Fees & Charges:
Additional fees such as, but not limited to, checked luggage, gratuities, or other incidentals, including items of a personal nature, may be incurred and vary according to individual itineraries. Due to Air schedules not being available, at time of print, passengers may incur forced overnight accommodation fees at their own expense. 

Cancellation Policy:
Together. Groups by CAA Travel packages are 100% non-refundable (deposit and final payment).

Accessibility:
Specific airlines and routes cannot be guaranteed; however, Together. Groups by CAA Travel will do its best to provide the most direct route possible. Due to Air schedules not being available, at time of print, routes may unexpectedly include several connections. Vehicles and facilities may not meet the Accessibility for Ontarians with Disabilities Act (AODA) standards. Participants must be able to transport and move their own luggage and be able embark and disembark all transportation methods without assistance.  A good level of mobility is required for walking tours in destinations where stairs and traditional cobblestone streets can be challenging.

Responsibilities:
CAA Travel (North & East Ontario) Inc. reminds all Members that they must ultimately assume responsibility for their actions while on tour. The Canadian government agencies regularly issue advisories and warnings to travelers giving details of local conditions in specified cities and countries according to such agency's perception of risks to travelers. CAA Travel (North & East Ontario) Inc. strongly recommends that Members and their CAA Travel Counsellors obtain and consider such information when making travel decisions. Members are responsible to bring all necessary travel documents such as passports, visas, proof of citizenship, re-entry permits, minor's permissions, medical certificates showing all necessary vaccinations & prescription medications, and all other documents necessary in the countries to which the Member will travel. It is the Members sole responsibility to obtain and have available, when necessary, the appropriate valid travel documents. All Members are advised to check with their CAA Travel Counsellor, or the appropriate government authority, to determine the necessary documents. If you do not have proper documentation, you may be subject to fines, be denied entry, or other costs incurred by the carrier from improper documentation or noncompliance with applicable regulations.

Indemnity:
Member shall indemnify and hold harmless CAA Travel (North & East Ontario) Inc., its affiliated entities and their employees, agents, shareholders, officers, successors and assigns (collectively CAANEO from all suits, actions, losses, damages, claims or liability for any personal injury, death, property damage or other loss, accident, delay, inconvenience or irregularity which is occasioned by any negligent acts or omissions of CAANEO arising out of any goods or services provided for this or these trips. CAANEO is not responsible, and will not be bound by, representations made by third party representatives, travel agents, unaffiliated websites, or any other party. CAANEO shall not be liable for any loss or theft or damage to Members items of a personal nature.

Force Majeure:
CAA Travel (North & East Ontario) Inc., monitors security situations around the world as well as government travel advisories. Conditions may require Together. Groups by CAA Travel to change or even cancel trips.  By booking this trip, you accept the risks involved in travel, both foreign and domestic, and accept responsibility for your own travel decisions.

Governing Law:
The Travel Industry Council of Ontario (TICO) is an organization mandated by the Ontario government to administer the Ontario Travel Industry Act, 2002 and Ontario Regulation 26/05 which governs all the approximately 2,100 travel retailers and travel wholesalers registered in Ontario. TICO does not sell any travel services. ALL TICO regulations apply.

TICO Ont. Reg. 50026774.

CAA Travel (North & East Ontario) Inc., 1031 Bank Street, Ottawa, ON, K1S 3W7

®CAA trademarks owned by, and use is authorized by, the Canadian Automobile Association.

Together. Groups by CAA Travel are organized and booked by CAA Travel (North & East Ontario) Inc. (“CAA Travel”)