CAA Automotive products and services |CAANEO

For whatever drives you...CAA

Wherever the road may lead, CAA is always there to help Members. With our network of independently-contracted road service vehicles across Canada and the United States, CAA is never far away. We ensure you're safe, protected, and have access to the best possible automotive products, services, and resources. Drive with confidence and enjoy Member benefits, too!

Request roadside assistance

One Stop Shop

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Member benefits

No matter what happens on the road, our Members can count on us. Plus, Members can instantly save on travel, insurance, food and fuel!

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Service tracker

Get live updates with CAA Service Tracker™ on your roadside assistance call. Get updates on your CAA driver's location and ETA while you wait.

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Motorcycle coverage

Your CAA Membership protects you and the vehicle you’re in. CAA flatbed trucks can transport motorcycles securely and quickly.

CAA Premium battery in front of a house with a car parked in the driveway.

Need a new battery?

CAA’s Mobile Battery Service will test, replace and recycle your old car battery wherever you are. Members can save $25 on the purchase of a new CAA Premium Battery. Delivery and installation are included at no additional cost.

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Quick links

Are you a cyclist?

CAA Bike Assist™ offers peace of mind for cyclists. If you experience a breakdown, simply call CAA North & East Ontario's emergency road service and we'll send one of our service vehicles to pick up you and bicycle at the nearest point of accessibility.

Learn more

CAA roadside technician loading a bicycle onto a CAA light service truck

Take it from our Members

I've been a CAA Member for years. I had an incident where I accidentally locked my 3-year-old daughter in my truck. I have locked my keys in my truck before but knowing I have CAA, it's not something I worry about. I'd like to thank CAA for how quickly they arrived. Shortly after we got my daughter out, CAA called to check if everything was okay. I just wanted to say what a fantastic job.

– Kenton Ammerman

Automotive FAQ

What services does CAA Automotive offer?

CAA Automotive offers emergency roadside assistance, pit crew services, and bike assist.

Can I use my CAA Membership for roadside assistance in the United States?

Yes, your CAA Membership provides emergency roadside assistance throughout Canada and the United States. Should you require service outside of CAA North & East Ontario club territory, please call 1-800-CAA-HELP (1-800-222-4357) or visit the CAA Mobile App from your device to request service and receive live updates on your driver’s location.

Can non-members access CAA Automotive services?

No, emergency roadside services are exclusive benefits for CAA Members. To access these services join now.

What information should I have ready when calling for roadside assistance?

When you call for emergency roadside assistance, please have the following information ready:

Your name
Your CAA Membership number and government-issued ID
The apparent problem with your vehicle
Vehicle make, model, year and colour
Exact location of the vehicle (address and nearest cross street) or the point of safety you're calling from (telephone number if possible)

Please note the Member receiving the service must be present with the vehicle when the technician arrives.