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CAA Tow truck

Towing Bill of Rights

Do you know your Towing Bill of Rights? Be aware of the risks associated with allowing non-CAA tow truck operators to provide you with roadside assistance. Get familiar with your rights as a motorist and remember: the best way to protect yourself is with your CAA Membership!

  • You have the right to decide who can tow your vehicle and to what location unless otherwise directed by the police
  • A permission to tow form must be signed before towing starts, unless you have an auto club membership
  • The towing company must provide you with an itemized invoice, before receiving payment
  • The final bill cannot be more than 10% above the quoted price
  • If you choose, you can pay by credit card
  • During business hours, you can access your vehicle to get your personal items, while it's stored at a towing facility
  • A tow operator must notify you where your vehicle will be towed
  • Tow operators must disclose if they are receiving a financial incentive for towing your vehicle to a particular vehicle storage facility or repair shop

Download the Towing Bill of Rights Here