Towing Bill of Rights
Do you know your Towing Bill of Rights? Be aware of the risks associated with allowing non-CAA tow truck operators to provide you with roadside assistance. Get familiar with your rights as a motorist and remember: the best way to protect yourself is with your CAA Membership!
- You have the right to decide who can tow your vehicle and to what location unless otherwise directed by the police
- A permission to tow form must be signed before towing starts, unless you have an auto club membership
- The towing company must provide you with an itemized invoice, before receiving payment
- The final bill cannot be more than 10% above the quoted price
- If you choose, you can pay by credit card
- During business hours, you can access your vehicle to get your personal items, while it's stored at a towing facility
- A tow operator must notify you where your vehicle will be towed
- Tow operators must disclose if they are receiving a financial incentive for towing your vehicle to a particular vehicle storage facility or repair shop