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Read the latest updates for COVID-19 (Coronavirus) from CAA North & East Ontario.
All CAA Travel stores are now open! Curbside pickup and appointments are still available upon request. Click here for details.

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CAA Travel Stores Now Open!

Curbside Pickup & Appointments Available Upon Request

CAA North & East Ontario travel stores are now open. We will be offering curbside pickup and in-person or virtual travel appointments by request.

Curbside Pickup: Hours for curbside pickup service are Monday to Friday, 9:00AM - 5:30PM and Saturday, 9:00 - 5:00PM, with a 24 hour call-ahead required. The CAA Travel store in Parry Sound is closed on Saturday. Please see below for what's available for curbside pickup. To place a contactless order, please call 1-800-267-8713 or contact your local CAA Travel Store.

Appointments: CAA Travel Consultants are available for in-person and virtual travel appointments. In-store appointments are limited to 30 minutes and one person. Please call ahead to book your appointment and call to advise when you arrive. Store hours are Monday to Friday, 9:00AM - 5:30PM and Saturday, 9:00 - 5:00PM, with a 24 hour call-ahead required. The CAA Travel store in Parry Sound is closed on Saturday. Masks are mandatory in our Ottawa stores, and encouraged in the rest. Hand sanitizer will be made available to visitors.

CAA Travel Consultants remain available by phone Monday to Saturday, 9:00AM - 5:00PM. To speak with a CAA Travel Consultant today, call 1-800-267-8713 or contact your local CAA Travel Store.

Home & Auto Insurance: Home & Auto Insurance agents are available by phone only. Please call 1-877-222-1717.

We reserve the right to limit the number of identical products sold to an individual. Supply is limited.


Here's How Curbside Pickup Works

Call

Call your local CAA Travel Store with your order. Orders must be placed 24 hours ahead of pickup.

Pay

Prepay for your order over the phone and arrange a pickup time. Please provide your license plate number for identification.

Collect

Visit your local CAA Travel Store for contactless pickup. Stay inside your vehicle and pop the trunk. A CAA Travel Consultant will carry your product to the vehicle and place it inside your trunk.



Get in Touch with a CAA Travel Consultant

In-Person Appointment

Call ahead to book your 30 minute in-person appointment with one of our CAA Travel Consultants. Call 1-800-267-8713 or your local CAA Travel Store to schedule.

Virtual Appointment

Schedule an online appointment with a CAA Travel Consultant. We'll be happy to assist you through video call. Call 1-800-267-8713 or your local CAA Travel Store to schedule.

Call

Call 1-800-267-8713 or your local CAA Travel Store to speak with a CAA Travel Consultant for travel service over the phone.


Washroom facilities are unavailable at all CAA Travel Stores.