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Read the latest COVID-19 updates from CAA North & East Ontario.
CAA Stores are open for curbside pick-up, as well as virtual appointments by phone and email! Click here for details (terms and conditions apply).

Curbside Pickup & Virtual Appointments Only

CAA North & East Ontario Stores are closed to in-store shopping. To continue serving our Members, CAA will be offering curbside pickup and virtual travel and insurance appointments by request.

Curbside Pickup: Hours for curbside pickup vary by store, and require a 24 hour call-ahead. To confirm the hours of your preferred CAA Store, click here. Please see below for what's available for curbside pickup. To place a contactless order, please call 1-800-267-8713 or contact your local CAA Store.

Appointments: CAA Travel Consultants are available for virtual travel appointments. Please call ahead to book your appointment. Store hours vary. Click here to verify your preferred store's hours.

CAA Travel Consultants remain available by phone Monday to Saturday, 9 a.m. - 5 p.m. To speak with a CAA Travel Consultant today, call 1-800-267-8713 or contact your local CAA Store.

Home & Auto Insurance: Home & Auto Insurance agents are available by phone or virtual appointments only. Please call 1-877-222-1717.


CAA Members Renewing Their Membership(s)

If your Membership(s) is up for renewal, please consider renewing online through your CAA My Account or calling our Membership Services Call Centre. If you cannot renew online, a drop box will be available at select CAA Store locations. Here are your renewal options:

  1. Login to My Account to renew your CAA Membership(s) 
  2. Call our Membership Services Call Centre at 1-800-267-8713
  3. Visit a CAA Store to drop off your renewal to a CAA Staff Member during regular hours, please call ahead 

We reserve the right to limit the number of identical products sold to an individual. Supply is limited.


How Curbside Pickup Works

Call

Call your local CAA Store with your order. Orders must be placed 24 hours ahead of pickup.

Pay

Prepay for your order over the phone and arrange a pickup time. Please provide your license plate number for identification.

Collect

Visit your local CAA Store for contactless pickup. Stay inside your vehicle and pop the trunk. A CAA Travel Consultant will carry your product to the vehicle and place it inside your trunk.



Get in Touch with a CAA Travel Consultant

Virtual Appointment

Schedule an online appointment with a CAA Travel Consultant. We'll be happy to assist you through video call. Call 1-800-267-8713 or your local CAA Store to schedule.

Call

Call 1-800-267-8713 or your local CAA Store to speak with a CAA Travel Consultant for travel service over the phone.

Curbside Pickup

CAA Stores are closed to in-store shopping. Curbside pickup will be available. Hours for curbside pickup vary by store, with a 24-hour call-ahead required.