Skip to content

Notice to CAA Members in Ottawa: we’re making it easier to get travel advice, insurance coverage, and Membership services by combining our resources and merging CAA Hunt Club with CAA Nepean effective Apr. 15, 2024. Click here for more details.

Driving with sunset

Our Members Have the Answers to Your Questions.

Are you interested in becoming a CAA Membership? Below are the answers to your most pressing questions with inspiring, heartfelt stories about how CAA has made life a little better.

What Are the Benefits of a CAA Membership?

Black car

George Pappas, Classic® Member since 1992.

“I joined CAA for the first time as a student, until joining the Canadian Armed Forces, when I gave up my Membership. I later returned to civilian life and joined again, especially for the tour packages. I remained with CAA until the purchase of a new vehicle came with roadside assistance. I gave it up again, until 1989 when I moved to Ottawa and rejoined. Now, my son is a CAA Member and I know he's in good hands for his driving, travel and insurance needs. We have registered for the CAANEO virtual tours proving that even in the pandemic, we're getting a lot from CAA.”


Can I Save Money With CAA?

Blue car

Kim Ingram, Plus® Member since 2017.

“The best thing I ever did was sign up. I have been so fortunate to use my card many times for discounts. CAA is the best. I don't understand why more people don’t have the Membership, even just for the peace of mind alone. Knowing that help is there, is priceless.”


Is CAA Convenient?

null

Ronald Labonte, Plus® Member since 2017.

“Our SUV GMC 2012 died right at a busy intersection. Not more than 5 minutes later, a Member of your tow service appeared, towed us to our location, and drove us home with the groceries we had bought that day. Talk about service beyond the call! CAA cares about people in need. Many thanks for being there for us.”


Is Roadside Assistance a Long Wait?

null

Marco Campagna, Classic® Member since 1986.

“My daughter broke down on her way to work and was in a panic because she was in charge of opening the store. CAA was there practically before she hung up to save the day.”


Can I Get Updates on the Status of CAA’s Roadside Services?

null

Louise Charbonneau, Plus® Member since 2015.

“My car broke down in Ottawa. Called CAA and made arrangements to have it towed to my hometown. Excellent and quick service! The receptionist was friendly. CAA sent me an email to follow the real-time location of my car while being towed. I knew exactly when my car would arrive at the garage. I really appreciated that. Having this service through CAA saved me a lot of money. Thank you CAA!”

Not a CAA Member?

Join CAA today for savings on fuel, travel, insurance and food.

Compare Memberships

Related Stories

A woman holding CAA Rewards card and shopping bags with smile
How to Get a CAA Membership for FREE
February 1st, 2024
Skip the annual Membership fee when you use the CAA Rewards® program.
Planning a road trip? Here's how to save with CAA
August 15th, 2023
Whenever you go, and whatever your budget, a little research and planning can pay off. Here are a few top tips for your next road trip.
A muslim woman is driving car with her daughter
9 CAA Membership benefits you probably didn't know about
June 28th, 2023
Do you only use your CAA Membership for roadside assistance? If so, you're missing out. 

*Legal: Basic Members receive four tows up to 10 km, Plus Members receive four tows up to 200 km and Premier Members receive one tow up to 320 km and four tows up to 200 km within Canada and the U.S.A. Bike Assist counts as one of your allotted roadside calls during your membership year. Service will be provided to cyclists where there is permitted vehicle access, and based on seasonal availability. ®TripTik and TourBook trademarks are the property of, and use is granted by, the American Automobile Association. The U.S.A. and Canada TourBooks are free to Members. Auto and Property Insurance are underwritten by CAA Insurance Company. Subject to certain conditions and approvals. Underwriting eligibility rules apply.