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CAA's Travel Resource Centre

Can Canadian travellers visit the United States? What's the current travel advisory for Mexico? What travel documents do I need to carry with me? Where can I download the ArriveCAN App?

You have questions and we have answers.

Whether your next vacation is around the corner, across the country, or overseas, CAA Travel is here to help you navigate travel during a pandemic. Consult a trusted CAA Travel Consultant for expert advice and help understanding changing travel advisories and government announcements.

They will guide you through the complex world of restrictions and assist you with selecting an appropriate destination, ensuring that you get there and back safely. We've put together resources to help our clients feel confident in their decision to travel when it's right for them.

If your question isn't covered, reach out to a trusted CAA Travel Consultant for help or skip the lines by booking an appointment online! For the most up-to-date information on travelling during a pandemic, please visit travel.gc.ca.

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CAA Travel Consultants

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Call 1-800-267-8713, book an appointment online, or visit a CAA Store to speak with a trusted CAA Travel Consultant. From trip planning and travel insurance, to passport photos and luggage (and everything in between), we're here to help you on your next adventure.

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Travel FAQs

To receive news of travel alerts both outside and inside Canada it is best to check the Government of Canada website. The Government of Canada has a COVID-19 Travel Tool Kit, with links to regularly updated resources on everything from the ArriveCAN app to quarantine requirements to arrival testing procedures. It is also beneficial to check the Government of Canada Official Global Travel Advisories to determine where Canadians can travel too during COVID-19

Travel advisory and information can be found at travel.gc.ca. You can also review our travel restrictions map for destination-specific updates and requirements.

  • Fully vaccinated travellers arriving to Canada on or after Apr. 25, 2022, will no longer be federally required to do the following for 14 days after arriving: mask while in public spaces, monitor and report if they develop signs or symptoms, quarantine if another traveller in the same travel group exhibits signs or symptoms or tests positive, and maintain a list of close contacts and locations visited.
  • All fully vaccinated travellers will no longer be required to provide a quarantine plan upon entry. This requirement will also be removed for children aged 5-11 who are accompanied by a fully vaccinated parent, step-parent, guardian, or tutor and travellers with a medical contraindication to a COVID-19 vaccine.
  • As of Apr. 25, 2022 fully vaccinated traveller arriving to Canada are no longer federally required to do the following 14
  • Unvaccinated or partially vaccinated children aged 5-11 who are accompanied by a fully vaccinated parent, step-parent, guardian or tutor will no longer be required to complete a pre-entry COVID-19 test for entry to Canada.
  • Pre-entry tests will still be required for partially vaccinated or unvaccinated travellers 12 and older who are currently eligible to travel to Canada.
  • Children under 5 years of age are not required to provide a COVID-19 test result.

As a reminder, all travellers are still required to use ArriveCAN (free mobile app or website) to provide mandatory travel information within 72 hours of their arrival to Canada and/or before boarding a plane or cruise ship destined for Canada, including:

  • contact and travel information, and
  • vaccination information and proof of vaccination (if applicable).

Fully vaccinated travellers who do not submit their information into ArriveCAN:

  • won't be eligible for the fully vaccinated traveller exemption (i.e., they may have to submit a pre-entry test result and suitable quarantine plan, quarantine and undergo testing in Canada);
  • may face additional delays at the border for public health questioning; and
  • may be subject to fines or other enforcement action.

All travellers, regardless of vaccination status, must also continue to wear a mask throughout their entire travel journey.

The rules are ever-changing, so it’s important to be prepared for testing no matter what. At the current time, arrival testing is required for:

  • For land, air and sea travel, you must enter your vaccination details, test results (if required), and travel details into the government ArriveCAN app prior to arrival into Canada. Most cruise lines departing from or entering Canada will require passengers to have the ArriveCAN app downloaded on their smartphones/device. Forms in the app must also be completed before departure.
  • All travellers 12 years of age and older must be fully vaccinated at least 15 days before travel, with a Canadian-approved vaccine, including mixed vaccines. This applies to all flights departing from Canada (domestic and international), and all train travel, including VIA Rail and Rocky Mountaineer. This rule also applies to marine passengers on non-essential passenger vessels, such as cruise ships, on voyages of 24 hours or longer.
  • All cruise ship travellers  five years of age and older stopping in or departing from Canada must have a COVID-19 test before departure. You must provide one of the following: an approved negative COVID-19 antigen test taken within two calendar days of boarding your ship, a negative COVID-19 molecular test taken within 72 hours of your scheduled boarding time, a previous positive COVID-19 molecular test taken within 10 to 180 calendar days before you board and you must have no symptoms. You must have a doctor’s letter clearing you to travel.
  • Fully vaccinated travellers arriving by air will be randomly tested upon arrival in Canada and will not be required to quarantine while they await the test results.
  • Children under 12, travelling with fully vaccinated parents, will not be required to quarantine before returning to school or daycare.
  • Fully vaccinated travellers will be exempt from providing a quarantine plan and the masking requirement above. Unvaccinated or partially vaccinated children aged five to 11 will also be exempt if travelling with a fully vaccinated parent, stepparent, guardian, or tutor. This exemption also applies to travellers with a medical exemption.
  • Unvaccinated travellers arriving by air are subject to arrival testing. You will be required to quarantine until you receive a negative test result. Unvaccinated or partially vaccinated children aged five to 11 will be exempt from pre-entry testing, provided they’re travelling with a fully vaccinated parent, stepparent, guardian, or tutor.
  • Unvaccinated and partially vaccinated travellers , with a right of entry to Canada, must still have a valid pre-entry negative test and will continue to be tested upon arrival and again on Day 8 and must quarantine for 14 days each time until a negative test is received.
  • Unvaccinated and partially vaccinated travellers must be prepared to explain their quarantine plan when entering Canada, along with entering it in the ArriveCAN app. Other requirements include: properly wear a face mask  when in public spaces—both indoors and outdoors, keep a list of all close contacts and locations they visit, keep copies of their proof of vaccination, and monitor their symptoms 
  • Unvaccinated and partially vaccinated travellers aged 12 and up must still submit one of the following when entering Canada by vehicle or plane: a valid negative antigen test taken within 24 hours before their initially scheduled flight departure or arrival time at land border, a valid negative COVID-19 PCR or Molecular NAAT test that was taken 72 hours of arrival at the land border or flight departure time, a previous positive molecular test result between 10 to 180 calendar days before entering Canada, unvaccinated and partially vaccinated travellers age 12 and up who arrive without a required test proof will likely not be allowed to board a flight.
  • Travellers arriving from countries that have been identified as a concern may be subject to mandatory hotel quarantine rules upon arrival. Information on identified countries can be found at travel.gc.ca 
  • Foreign nationals may be excluded from entering Canada if arriving from a country that has been listed on the Government website as an area of concern.

Currently, there are no federal travel requirements related to COVID-19. However, there may be provincial or territorial rules and restrictions. Full vaccination status is requires for air and train travel. Stay up to date on what these are by visiting the Government of Canada’s website here for details.

As of Feb. 28, 2022 the Government of Canada has reduced their global travel advisory from a Level 3 (avoid non-essential travel) to a Level 2 (exercise a high degree of caution). However, travel advisories for individual counties and regions may be in effect. Visit travel.gc.ca for updated information. While Canadians are free to travel during a Level 3 or Level 4 advisory, travellers should do their research and understand the impacts on their travel plans and travel insurance. Consult a trusted CAA Travel Consultant for expert advice and help understanding changing travel advisories and government announcements.

Travel between Canada and the United States is available by car, air, and train. All travellers must be fully vaccinated and be able to provide proof of vaccination status prior to boarding an airplane to the United States. For advice on travelling to the United States, visit travel.gc.ca/destinations/united-states.

Since space is limited and in high demand, making a reservation as soon as possible is your best bet. A CAA Travel Consultant can walk you through which suppliers have more lenient cancellation policies. This is also a good opportunity to double-check your travel documents, such as your passport (valid for at least six months beyond your desired departure date), NEXUS card (if you have one; if not, apply early), and vaccination records (both a paper copy and digital copy to load on the ArriveCAN app, which will be required for proof of vaccination). Travel will change post-pandemic, so be prepared for longer wait times and added precautions.

This is becoming more common. Longer stopover durations between flights are strongly recommended to avoid a delay or cancellation.

Prior to boarding flights back to Canada, all air passengers must complete the relevant papers via the ArriveCAN app. Failure to do so can result in a fine of up to $1,000, as well as delays and/or questioning. When you arrive at the airport, you should anticipate being asked health-related questions about your recent health to complete COVID-19 screening questions. If you're travelling with a group, some airports will only let one person from your group enter specific self-service zones with automated kiosks, and they'll be given gloves to wear before touching the touch displays. You can also expect to have your temperature taken at numerous checkpoints along the way.

Travel Insurance FAQs

CAA Travel Insurance emergency medical plans now include up to $2.5 million CAD if partially vaccinated, or up to $5 million CAD if fully vaccinated, for COVID-19 related illnesses that may occur when travelling at a time when the Government of Canada has issued a related Level 3 (avoid non-essential travel) travel advisory. Both groups must have taken their shot at least 14 days before to their departure date (first dose for partially vaccinated, second dose for completely vaccinated). This coverage is not applicable to people on a cruise or visiting a destination designated as a Level 4 government advisory (high-risk area) to avoid all travel. Travelling without travel insurance during this time is inadvisable. Individuals can purchase insurance that covers trip cancellation and medical emergencies.

CAA Travel Insurance continues to support Global Affairs Canada and its recommendation that Canadians refrain from non-essential travel. COVID-19 is a recognized issue if you schedule your travel while the current government advisory is in effect. If you cancel for any reason relating to COVID-19, you won't be covered or reimbursed under CAA Travel Insurance. To be eligible for emergency medical coverage, including coverage for COVID-19 related illnesses, you must adhere to the COVID-19 vaccination protocols and schedules as outlined by the Ministry of Health for Ontario.

If you need to cancel for reasons unrelated to COVID-19, or if you scheduled your trip and purchased travel insurance before the Government Advisory was issued, contact a CAA Travel Consultant or call 1- 800-267-8713. We'd be delighted to go through the details of your trip with you and discuss your options.

Instead of refunds, many suppliers give travel credits to be used in the future. Travel insurance is unlikely to cover a claim in this case, as the credit would be considered a form of return. Some suppliers may offer you a different travel date or time for little or no additional cost. Unfortunately, we've seen providers modify their policies after someone has made a booking, so we can't forecast what will happen.

It is always best to ensure that when you're planning a trip to first check if there are any travel advisories issued by Global Affairs Canada for the destination you want to visit. There are four Government of Canada travel advisory levels: 

  • Exercise normal security precautions (Level 1)
  • Exercise a high degree of caution (Level 2)
  • Avoid non-essential travel (Level 3)
  • Avoid all travel (Level 4)

If you have any questions about your destination's travel advisory and how it can impact your travel insurance coverage, reach out to a CAA Travel Consultant.

The Cancel For Any Reason advantage lets you book a trip, which could include flights, hotels, lodges, tours and if the day of departure, you feel unsettled about going, you could cancel your trip and acquire money back of as much as 50% of what you spent. Better yet, when you have this travel insurance and booked your trip with CAA Travel, you would get back up to 75%. However, the Cancel For Any Reason benefit is only applicable if you purchased your policy within seventy-two hours of reserving your travel arrangements and there may be no government travel advisory Level 3 or 4 in place. Refer to page 30 in our policy guide.

The Interruption For Any Reason benefit provides you the ability to return home due to any unforeseen interruption when you’ve been at your vacation spot for 48. Again, take a look to see if, upon booking your trip and purchasing the Trip Cancellation and Interruption plan, there is no government travel advisory at a Level 3 or 4 for the vacation spot you plan to go to.

The Denied Boarding/Entry risk insured helps with the unplanned charges of failing mandated tests at screening checkpoints, which is the reality of travel for the foreseeable future. In case you’re denied entry at customs or security checkpoints because of health regulations set by government authorities, this insurance can help protect your travel investment and additional fees associated with delayed travel.

Yes, if there is no Level 3 or 4 government issued travel advisory for COVID. Unfortunately, if the government re-issues a Level 3 or 4 travel advisory associated with COVID, you will not be covered. To be eligible for national or international travel insurance that covers COVID testing you should adhere to the COVID-19 vaccination protocols and schedules outlined by the Ministry of Health for Ontario and acquire as a minimum one Health Canada accredited COVID-19 vaccination 14 days or more prior to your departure date. This regulation additionally applies to travel insurance that covers COVID self-isolation expenses.

To be eligible for national or worldwide tour coverage that covers COVID testing you should adhere to the COVID-19 vaccination protocols and schedules outlined by the Ministry of Health for Ontario and acquire as a minimum one Health Canada accredited COVID-19 vaccination 14 days or extra prior to your departure date. This law additionally applies to travel insurance that covers COVID self-isolation expenses.

If there is no Level 3 or 4 travel advisory issued for COVID-19 at time of booking your trip, then yes every person in your family will be covered for any COVID-19 related ailments.

If the Government re-issues a Level 3 (avoid non-essential travel for COVID-19), and both you and your partner have received a minimum of one Health Canada approved COVID-19 vaccination 14 days or more prior to your departure and your children do not meet Health Canada's minimum age requirement for a COVID-19 vaccination, anyone is eligible and protected  for any COVID-19 related ailments.

Yes, COVID-19 coverage will be included in all new CAA Home Insurance policies issued as of May 1, 2021, and for renewals effective July 1, 2021.

Yes, you can continue to purchase travel insurance for family members visiting Canada.

Yes, you can purchase an extension/Top Up to the original policy while at the vacation spot, as long as no claims were made. You will be eligible for COVID-19 coverage if you have been fully vaccinated or have acquired your first vaccine dose before your departure. Click here to read the COVID-19 coverage conditions.


Government of Canada COVID-19 (Coronavirus) Information Line:
1-833-784-4397

Global Affairs Canada's 24/7 Emergency Watch and Response Centre:
Call the nearest embassy or consulate
1-613-996-8885 (collect calls are accepted where available)
sos@international.gc.ca

Register as a Canadian Abroad:
Travellers should register with the Government of Canada if they are still abroad. Visit travel.gc.ca/travelling/registration to register and receive important information and updates, as well as notify the Government of Canada of your current location. 


*CAA Travel Insurance is underwritten by Orion Travel Insurance Company, a CAA Company. Certain exclusions, limitations and restrictions apply. Subject to change without notice. A Medical Questionnaire may be required to purchase travel insurance. Quotes are valid for 30 days. Applies to CAA Members in good standing (CAA Membership dues paid in full by Membership expiry date). Up to twenty percent (20%) savings applies to the total premium excluding applicable taxes. Minimum premium applies. Subject to change without notice. Excludes Visitors to Canada Insurance. CAA Everyday, Classic®, and Plus® Members save 10%. CAA Premier® Members save 20% at CAA Stores or by calling 1-800-267-8713. CAA Premier Members save 10% and earn 10% in CAA Dollars® when booking online.